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Job Title: Supervisor, Accounting
Type of Company: A coffee and doughnut franchise.
Education: high school diploma
Previous Experience: My first job was in a leather factory, stuffing pocketbooks and hauling big loads of leather while I was still in high school. After graduation I worked at a shoe factory in the Accounting dept., applying payments to vendors' accounts and handling the weekly payroll for the company. I left and went to work at a credit bureau where I supervised the Accounting department. My primary function was to make sure the group posted payments to our customers' accounts correctly, paid our vendors and reconciled our general ledger accounts. I left there and did the books manually for a small family restaurant for a year and then moved on to my current job where I supervise a group that handles all of the leases of our stores.
Job Tasks: I supervise a group of seven individuals who handle all the leases on locations we have sublet to our franchisees. We also handle those leases that no longer house one of our own restaurants but have sublet to another brand. (These are known as surplus property locations.)
I write up everyone's job responsibilities and review their progress with them twice a year, once at mid-year and again at year end (sometime in Jan). These reviews are what their raises and bonuses are based on.
A couple of my colleagues input the sublease agreements into our financial system so that it can bill and pay out correctly. The others then monitor and pay (or re-bill) all outstanding invoices by location. We reconcile all our rental GL's monthly as well.
Best and Worst Parts of the Job: The best part of my job is the interaction with my fellow employees, vendors and our franchisees. I am continually in conversations both on the phone and in meetings with all different parties from all other groups outside of my own. Also being able to teach others what I know and pass off my knowledge.
The worst part of my job is having to do my direct reports reviews. They're time-consuming above all, but I find it difficult to critique people also.
Job Tips: Get a degree, as this will absolutely benefit you when it comes to your pay. Also get into day- or two-day seminars as I've found these have helped me immensely when it came to moving up from individual contributor to a supervisor. My last bit of advice is to be a great communicator. This is a wonderful trait and will help you succeed in business.
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