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Career Story: Business Office Director At An Assisted Living Facility

Business Office Director At An Assisted Living Facility

Job Title: Business Office Director At An Assisted Living Facility

Education: Associate degree in Accounting

Previous Experience: I have worked in several different types of jobs:

ADMINISTRATIVE SUPPORT Concierge, Summerville at HillenVale I provided administrative support to eight directors, nursing department, greeted the public, answered phones, provided support to the residents and their families.

ACCOUNTS PAYABLE / RECEIVABLE I was an Accounts Payable/Receivable Clerk for an auto dealership. I was responsible for all accounts receivable, receiving and posting all payments, collections of past due accounts, posting and issuing payment for all accounts payable. I was also an Accounts Receivable Clerk for a petroleum company where I was responsible for all accounts receivable, taking and dispatching orders, receiving and posting payments, collection of accounts, and administrative duties.

BOOKKEEPING I was an Office Manager for an HVAC company. My responsibilities included payroll, accounts receivable, accounts payable, receiving and dispatching service orders, preparing contracts, preparing for tax preparation.

RETAIL SALES MANAGEMENT I was an Assistant Manager at a department store. I supervised Children's, Men's, Cosmetic, Accessory, and Junior Departments. Duties included merchandise presentation, analyzing and preparing budgets, personnel issues, etc.

Job Tasks: I work for an assisted living community as the business office director. I am directly responsible for all of the accounts payable, accounts receivable, collections, resident information, payroll, month end close support to our corporate office, the Workers' Compensation information for our community, and safety information for our community. I am also (as are all directors) a direct part of the marketing team.

A. accounts payable: process incoming invoices daily: code and date them and present them to the executive director for approval. Once approved enter them into the system.

B. accounts receivable: maintain accurate records, provides monthly statements, record payments and send to our home office.

C. Collections: It is my responsibility to collect all resident payments in a timely manner; to develop and implement collection plan of action if funds cannot be collected.

D. Resident Information: Account for Move-Ins, Move-outs, Transfers, and Statements of Deposit Accounts. Collect, compute, and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on resident's accounts.

E. Month end close support to our corporate office: To make sure month-end close is accomplished in as accurate and complete manner as possible.

F. Payroll: Process new hire information, terminations and changes. Compute hours from time and attendance device, audit information, and enter into payroll reporting software.

G. Workers' compensation and Safety Information: It is my responsibility to maintain accurate and timely records of all incident reports.

Best and Worst Parts of the Job: The best part of the job is working with a good company that provides a great career. The worst part is that the training has come in pieces. I still after three months do not feel as if I have a firm grasp on the job. There have been too many places that I have been given only a half of the steps of a procedure that are state required only to find later I am missing information because of the missing steps. It is very frustrating.

Job Tips:
1. Ask questions, Ask questions, Demand more training.

2. Be sure you know your accounting functions.

Additional Thoughts: Education is the key. Never be afraid to invest in your education.

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