Job Title: Administrative Assistant
Type of Company: State of North Carolina, institution for the developmentally disabled.
Education: AA, Executive Secretarial Science, Forsyth Technical Community College. I also attended Western Carolina University for 2 years and UNC-Greensboro for 1 year, but didn't finish my 4 year degree.
Previous Experience: I worked as a bookkeeper and office manager at a resort in Blowing Rock,NC.
Job Tasks: I provide administrative support to the specialized services department at Caswell Developmental Center, where we're responsible for admissions, discharges, volunteer services, and the foster grandparent program. My duties include typing and generating various reports and correspondence related to admissions, discharges, center issues and center statistics. I provide support to volunteer services by designing and creating certificates, brochures and flyers. As the main department telephone contact, I answer phones and provide assistance to the public who call or come by the office and refer them to appropriate staff for assistance. I serve on various committees and take minutes, arrange meetings, equipment needs, refreshments, etc.
My position is often seen as the core of the department, which relies on this position for administrative assistance in all areas. My job requires someone who is self-directed and who can juggle several tasks at one time. I am also the administrative assistant to Caswell Center Foundation, handling majority of all issues pertaining to the foundation from meeting coordination, to purchases, grants, share fairs, workshop registrations and PR.
I type discharge summaries, social histories, treatment plans, behavior plans, workshop handouts, and general correspondence; collate copies for behavior management and grant workshops; help with workshop registration; do the department mail run and take phone messages.
Best and Worst Parts of the Job: None, I enjoy it all.
Job Tips: In order to advance make sure you have at least a two-year degree; for more advancement get a four-year degree in business administration.
Additional Thoughts: you have to enjoy doing multiple tasks and can't mind getting interrupted.
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