Job Title: Office Administrator/Program Support
Type of Company: I work for a school in western Massachusetts.
Education: High School Diploma, Secretarial Certificate
Previous Experience: I went to school to become a legal secretary and my first job out of school was for a large law firm. I later went to work for six years for a bankruptcy attorney, before having kids.
Job Tasks: I assist in all aspects of the management of a Christian school in western Massachusetts, the first National Association of University Model Schools -- or NAUMS school -- in New England.
First and foremost, I am the assistant to the school's administrator. I handle his calendar and make appointments for him. I answer the phone, open the mail, distribute the incoming mail to the various departments. I help the students and teachers to make things run smoothly in a variety of ways, ordering material for the classroom, handling student registrations, enrolling them in their classes and helping them order the curriculum for the school year. I manage our online book store and support school programs like character development and academic advising.
I am also the school bookkeeper. I take in all tuition payments and handle the monthly billing cycle to make sure each family receives a current monthly statement. I also handle the school's payroll, paying payroll taxes, monthly and quarterly taxes and handling all facets of the accounting department. I assist in the year-end tax filing to the IRS by preparing all necessary documents for our accountant. I also create the staff's W-2's which are mail at the end of the year.
Best and Worst Parts of the Job: The best part of the job in working with the staff and students. I have always liked working with people, especially customer service which I'm particularly good at. I receive great satisfaction helping people in their various situations. I also enjoy working with children. I am very active in my church's children's ministries. I think this has helped in many ways at the school.
The thing I like least about my job would be the various tasks I do. It can get hectic sometimes working in a lot of different areas.
Job Tips: I would say the best advise I can give for someone in my position is to be very organized. Keep good records and also make sure that you leave a paper trail or email trail, something that makes clear how you do things if you should have to take time off. Also, don't leave things half done. Follow through on them. It may seem faster to put something aside to work on it later and to go onto something else but I just makes the job frustrating at times.
Additional Thoughts: It is really beneficial to learn everything you can about the business. Learn as much as you can in any area you can. It makes you a great benefit to a company.
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