Job Title: Administrative Support Staff In Primary Care Office.
Type of Company: I work for an adult internal medicine practice at a Boston teaching hospital.
Education: BFA, Massachusetts College or Art
Previous Experience: I was a starving artist and was looking for a more stable source of income. A friend referred me for a position at the practice, and I've been there for 15 years.
Job Tasks: I check patients in and out of their appointments and schedule x-rays, MRI's, & CT scans. I schedule future appointments within the practice for our patients. I hurry things along for patients who come in for prescription refills, urgent appointments, physician letter requests, etc. I am also responsible for triaging initial phone calls from patients who are sick or might need additional information from their physicians about prescriptions, specialists, insurance questions, or preparation requirements for an upcoming test (to name a few). It's a very fast-paced field, and everyday you read an x-ray or how blood results can say so much, especially for a patient with many symptoms, and how each can play off against the other. For instance, with a diabetic... if their blood sugars run high, besides the potential of going into diabetic shock, they can also suffer from kidney & liver issues and in extreme cases the organs can start shutting down. It's amazing how one thing can effect another!
Best and Worst Parts of the Job: The best thing about the job is interacting with the patients, and leaving at the end of the day knowing I helped someone. It also helps when I can interject my sense of humor, so a patient walks away laughing from a difficult appointment!
The worst part of my job is seeing the suffering certain patients face with the illnesses. How difficult a fight some have to survive, and getting a call from a funeral home director looking for a doctor to sign a death certificate of a long time patient.
1.) It's a very rewarding feeling to know you made a difference in someone's life.
2.) Never back down from a challenge! Always strive to the next level!
3.) Common sense & people skills, as well as education, can get you very far in this field. Always remember to put yourself in "their" shoes, and you can do little wrong.
These schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).
Request info from multiple schools, by clicking the Request Info links.
Founded in 1872, Maryville University is a four-year, private university located in west St. Louis County.
You can get started on a new career with Institute of Technology.
For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure
Prepare for an exciting new career at the Milan Institute.
San Joaquin Valley College - A Private Junior College.
U.S. Colleges has been helping students enhance their career skills since 1996.
Turn your talents into a career at nationally recognized and accredited Platt College.
Try Your Introductory Course Risk Free
Johns Hopkins University Carey Business School has brought the philosophy of business with humanity in mind to a part time format.
The Secret to Getting Ahead is Getting Started
Earn your Master's degree online from Norwich University.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Executive Secretaries And Administrative Assistants, including: