Job Title: Administrative Assistant
Type of Company: My company is a mortgage company that specializes in residential mortgages.
Education: Business Certificate, Burdett Business School
Previous Experience: I worked as a real estate paralegal for 14 years and now work in the closing department at a mortgage company.
Job Tasks: I work in the closing department of a mortgage company which is the department that has to double-check all of the information that a law firm has sent to the mortgage company so that a loan will be ready to close. The attorney will email or fax over the required paperwork to our department, then I'll take that paperwork and compare it to all of the information that we have in our file: borrower's name, address, telephone number, occupation, amount of loan that was requested, when they want to close the loan and things of that nature. If all of the paperwork that the law firm sent is okay, I put it in the file and pass it on to the closing department manager. If the paperwork is missing something or if the address is wrong or anything like that, then I have to email the attorney's office and tell them what was wrong with the paperwork and then tell them exactly what kind of corrections that will be needed. Then when the law firm has the corrected paperwork, they fax it back to our department, and I go through the process again.
Best and Worst Parts of the Job: I am a very detail-oriented person, so having to check the details on all of the paperwork for all of the loans is something that I really enjoy. But the worst part of the job can be if I have to email the same law firm about the same loan because they can't seem to get the correct revisions made to the paperwork.
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