Career Story: Office Assistant For A State-Wide Department Of Transportation

Office Assistant For A State-Wide Department Of Transportation

Job Title: Office Assistant

Type of Company: State department of transportation.

Education: Appalachian State university (Boone, NC)

Previous Experience: I worked in Vital Records with birth, death, marriage & divorce records.

Job Tasks: When the Department of Transportation decides on a new road project, notices are placed in local papers to alert the community. Two or more papers are used for each project. When the public comes to the public meeting, they can view the maps, documents and ask DOT representatives any questions they have. If the meeting is a formal hearing, spoken comments are recorded and a transcript is prepared. There is a lot of paperwork involved in the process. Along with the advertising, the immediate property owners are mailed a postcard or the notice or a newsletter notifying them of this public meeting. All internal DOT staff are notified of this meeting also.

Attention to detail along with spelling and grammar are very important in this job. I deal with many types of people and an easy-going personality is a plus. Work hours vary with DOT. Some people begin their day at 6:30 am and end at 3:30. I have chosen to stay with the traditional 8 am to 5 pm. Some do 10 hour days working four days a week with one day off. Working for the state does have benefits that working in private industry does not. Flexible hours, holidays and a retirement system are some benefits.

Best and Worst Parts of the Job: The best parts of the job are knowing what type of work to expect and knowing what kind of questions I will be asked. I have been in this position for three years.

The worst part is the predictability of the job and the fact that it can sometimes be a bit boring.

Job Tips: I did not get my degree in college. So get that piece of paper and open more routes to advancement. However, watch the debt factor. It would be better to attend school part-time while working than go into debt and run up a credit card bill.

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