Job Title: Payroll Adminstrator And Office Manager
Education: Associate of Science in Dental Hygiene, Miami Dade Community College
Previous Experience: My original career was not relevant to my current one.
Job Tasks: I had been a Dental Hygienist for many years and I was looking for a change in career. I definitely found something totally different when I went into the mortgage field. I had no experience but was able to learn "on the job" which was good in the fact that I did not have to change bad habits, but bad in the fact that I was thrown into the fire and had to learn each step as fast as I could and there was a tremendous amount of pressure.
My company was a mortgage broker, our loan officers would look for the best mortgage rates and deals for a client from various lending institutions, which include banks and mortgage companies across the United States.
My typical day would be to process payroll with a specific software program (payroll company came on site to train me), handle commission questions/problems, order supplies, maintain files in house and off site storage, liason for office maintenance and security, accounts payable, write checks for loan officer advances. I was the liason for the corporate credit cards and would have to handle any descrepency that would arise. I would supervise student interns when we are able to have them work. I would work well over 8 hours a day in the office, and handle many commission issues from home via a VPN connection.
There was no travel involved.
Best and Worst Parts of the Job: The worse part of my job is the amount of time I have had to dedicate to it. The problems that arise when someones payroll is involved are difficult and must be addressed immediately. The best part is work out the commission mistakes and process an employee's payroll on time.
1. I would advise anyone now to take as many computer classes as possible as I did not have computer experience as a Dental Hygienist and had to learn everything on the job.
2. Learn patience!
3. Must understand the economy ups and downs and how it can affect the job market. We had 3 layoffs since May of 2007 and I was recently laid off this year.
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