dcsimg

Career Story: Claims Adjustment Manager For An Insurance Company

Claims Adjustment Manager For An Insurance Company

Job Title: Claims Manager

Type of Company: I work for a company that handles workers compensation claims.

Education: Some college

Previous Experience: I have twenty years experience in the insurance industry

Job Tasks: I supervise claims adjusters. My responsibility is shared with two other managers. We are responsible for the smooth running of a claims unit. At any give time, we handle approximately 3500 open cases. We have authority to settle claims up to $45,000. Any amount above that, we need to review with the Vice-President of Claims.

I devise orientation plans for new employees and approve all new hires. I am an expert in New York's workers' compensation laws and I am able to resolve all but the most difficult questions relating to high-exposure claims. I handle human resource problems which arise within my department and am responsible for training assigned staff I need to be approachable and have first rate communication skills.

I receive copies of all decisions for my adjusters to be sure they are paying timely and appropriately. It is also important that I keep current on changes in the technology departments. Updates on the computer programs are a constant. Once the upgrades are in, we need to test them to be sure they are working appropriately with the current systems.

It is very important to be flexible and to be opened to change.

Best and Worst Parts of the Job: The most rewarding part of my job is training a claims adjuster to be independent and to handle his files with confidence. To see someone develop into a professional is very rewarding.

There is nothing as constant as change. h But it can be difficult to keep up with several changes at once -- the changing laws, the updating of computer systems, training new employees.

Job Tips: My recommendation to a new adjuster would be to apprentice yourself to a seasoned adjuster to learn as much as you can from them. And take advantage of courses that the company offers.

Additional Thoughts: Not everything is black or white.

Popular Schools offering Office Management Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.

  • Programs: Business Administration - Associate, Business Intelligence - MBA (Master's), Business Administration - DBA (Doctorate), more...
  • Degrees: Associate, Master, Doctorate, Bachelor

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: MA: Executive Leadership, Doctor of Ministry: Leadership
  • Degrees: Master, Doctorate

Syracuse University’s School of Information Studies (iSchool) - The Original Information School - is proud of its position as a leader in the field.

  • Programs: MS in Information Management
  • Degrees: Master

Founded in 1911, Southern Methodist University (SMU) is a nationally ranked private university with seven degree-granting schools.

  • Programs: M.S. in Data Science
  • Degrees: Master
UEI College
Bakersfield, El Monte, Fresno, Gardena, Huntington Park, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Business Office Administration (8-Month Diploma Program)
  • Degrees: Diploma
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Medical Administrative Specialist
  • Degrees: Associate

You can get started on a new career with Institute of Technology.

For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure

  • Programs: Administrative Office Professional
  • Degrees: Certificate

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

  • Programs: Associate of Arts in Management, Bachelor of Arts in Management
  • Degrees: Associate, Bachelor

About The University of Texas at Arlington

  • Programs: Master of Public Administration
  • Degrees: Master

About Boise State University

Boise State University is a highly respected, public, metropolitan research university offering lifelong learning.

  • Programs: Master of Business Administration
  • Degrees: Master
Matching School Ads

Additional Career Stories for Administrative Services Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Administrative Services Managers, including:

Back to Top