Job Title: Dental Office Manager
Type of Company: We do dentistry.
Education: high school grad
Previous Experience: I worked as secretary for a large tire company.
Job Tasks: I start the day by balancing the "day sheet" from the day before, which lists the payments we received and the work we completed on patients. I file the previous day's charts and answer the phone and schedule patients for routine work and emergency visits. I pull charts and confirm all appointments for the next day. I post mail, personal checks and insurance payments. I also file all insurance vouchers and attach them to insurance forms that are in the patients' charts. I enter all work done on patients and send it electronically to the insurance companies. If time permits, I also help the dental assistants with the sterilization of instruments. Knowledge of "Easy Dental" software is essential in our office. Most dental offices (including ours) will train you in this program, but being certified to take x-rays is a definite plus.
Best and Worst Parts of the Job: Sometimes the phone can be extremely busy and the patients are very needy sometimes with questions and require some patience. It is an extremely busy office and can be very hectic. On the upside, we have many very nice patients and I really enjoy talking to 90% of them. We have a great staff here and we all get along and are treated with respect by the dentist
Job Tips: If there are courses offered in your area for dental assisting or medical office coding, you might want to take them. An accounting course would also be helpful. Also you need to speak clearly on the phone and exhibit good phone manners, since some people can be nasty and very demanding. If you have a patient on the phone who is giving you a hard time and is obnoxious and threatening, just keep your cool and say the doctor said we don't have to take this abuse and say you are going to hang up. Also take a course on how to handle staff and keep everyone happy.
Additional Thoughts: Computer skills are necessary and a good clean appearance and a smile.
These schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).
Request info from multiple schools, by clicking the Request Info links.
As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.
Located in the heart of Washington, D.C. the Milken Institute School of Public Health at the George Washington University is dedicated to advancing the health of local, national and global communities.
You need to have a Bachelor’s degree to be qualified for this school.
Since 1996, Southern California Health Institute has been dedicated and committed to helping students achieve their dreams by providing an exceptional education that enables them to become skilled and successful manual therapists.
Nursing@Simmons, the innovative, online nursing degree program from Simmons School of Nursing and Health Sciences prepares Registered Nurses for the next stage of their careers.
You need to have a Bachelor’s degree and RN license to be qualified for this school.
Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.
Turn your talents into a career at nationally recognized and accredited Platt College.
U.S. Colleges has been helping students enhance their career skills since 1996.
About The University of Texas at Arlington
Work toward your graduate degree with New England College Online.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Administrative Services Managers, including: