dcsimg

Career Story: Manager Of A Veterinary Clinic

Manager Of A Veterinary Clinic

Job Title: Clinic Manager Of An Animal Hospital

Type of Company: An animal hospital with one full-time veterinarian and one part-time veterinarian. We take care of only dogs and cats.

Education: BS, Nursing •• Computer and Accounting Credits from Newbury College (Brookline, MA)

Previous Experience: I worked as a Labor and Delivery nurse for 20 years before my husband bought some property and converted it into an animal hospital. Our CPA suggested that I take some business courses and become involved in the animal clinic. I worked at both jobs for a while, but found it very difficult. I started working full-time at the animal clinic in 1990 and I'm very happy with my decision.

Job Tasks: As the clinic manager of a small animal hospital, I have many responsibilities. I am in charge of scheduling personnel. Since the clinic has different hours each day, I have to make sure that there are enough veterinary techs to assist the doctor with regular office hours as well as surgery which is scheduled on three mornings a week.

I am in charge of inventory control and making sure that everything is entered into the computer. Since our inventory software tracks our usage, I can make a list of needed supplies before we run out of something.

Because we are a small independent clinic I also do the payroll and pay the bills. I think larger clinic have separate personnel to take care of these tasks.

I am also in charge of hiring veterinary techs and although it hasn't happened very often I am also in charge of firing people who don't pan out. Our clients and their pets are very important to us and the people who work for us must show compassion not only for the dogs and cats we see but their owners as well. Our business depends on how we treat people. I go out of my way to make sure that each client is treated professionally and is satisfied with the treatment plan of their animal. In this struggling economy we also try to keep our charges reasonable.

Best and Worst Parts of the Job: The best part of my job is working with people. We have been in business for 23 years. Many of our clients have been coming to us throughout the years and we have developed a wonderful client base. Both of our veterinarians are wonderful doctors. People trust them and recommend us to their family and friends.

The worst part of my job is when one of our clients has to euthanize one of their beloved pets. It's very sad and although death is a natural part of life it makes me very sad to witness a person's sorrow.

Job Tips: I think getting a degree in business administration and management is a prerequisite for becoming an animal clinic manager. My nursing degree and my experience as charge nurse helped me with many aspects of my job even though I didn't have a business degree. Having a medical background has helped me to triage medical cases and decide if an animal needs to be seen immediately or if the appointment can wait for the next day.

Additional Thoughts: If I had known that I was going to be a clinic manager I would have taken more business management courses. It took me a while to feel comfortable in my new position since it is very different from working as a nurse in Labor and Delivery. I am surprised how much I love my job. I think that treating people like I would like to be treated has helped me keep a positive attitude. I also love dogs and cats.

Popular Schools offering Medical Office Administration Management Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads
San Joaquin Valley College
Delano, Hanford, Hesperia, Lancaster, Madera, Ontario, Salida, Temecula

San Joaquin Valley College - A Private Junior College.

  • Programs: Certificate - Medical Office
  • Degrees: Certificate
Platt College
Alhambra, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Medical Administrative Specialist, Healthcare Management
  • Degrees: Associate, Bachelor

You've found Ashford University, where school comes to you. Earn your bachelor's or master's degree online.

  • Programs: BA/Applied Behavioral Science, MA/Health Care Administration, BA/Health Care Administration
  • Degrees: Bachelor, Master
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Health Information Management (BS), Healthcare Administration (BS)
  • Degrees: Bachelor

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) recently received state approval to enroll students with little to no prior college experience. To help ensure student success, the university has created a program especially for these students who plan on starting their college experience for the first time with us.

  • Programs: Master - Healthcare Administration and Management
  • Degrees: Master
Regis College
Online

Regis is a leading Catholic university in greater Boston with undergraduate, graduate and doctoral students in the arts, sciences and health professions devoted to engage, serve and advance in a global community.

  • Programs: Online Master of Science in Health Administration
  • Degrees: Master
Institute of Technology
Clovis, Modesto

You can get started on a new career with Institute of Technology.

For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure

  • Programs: Medical Billing and Office Administration
  • Degrees: Certificate
Brightwood College
Bakersfield

About Brightwood College

Brightwood College offers accelerated programs that combine flexible schedules and professional instruction to create a rewarding learning experience for individuals focused on gaining the skills for specific careers. Brightwood College is owned and operated by Education Corporation of America.

  • Programs: Medical Office Specialist
  • Degrees: Diploma

Work toward your degree online with University of Cincinnati Online.

  • Programs: Bachelor of Science in Health Information Management
  • Degrees: Bachelor

One of the world's leading private research institutions, the University of Southern California (USC) was founded in 1880.

  • Programs: Online Executive Master of Health Administration
  • Degrees: Master
Matching School Ads

Additional Career Stories for Administrative Services Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Administrative Services Managers, including:

Back to Top