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Career Story: Office Manager At A Doctor's Office

Medical Practice Administrator At A Doctor's Office

Job Title: Medical Practice Administrator

Type of Company: I work for an inner city hospital, that is non profit

Education: AS, Science

Previous Experience: I first worked as a surgical assistant and then as practice manager of a surgical group.

Job Tasks: I am responsible for the day-to-day operations of a busy endocrinology and primary care practice. My responsibilities include staff development, office budgeting, strategic planning, patient satisfaction, employee reviews, physician schedules, marketing, and quality control.

On a typical day in the office I coordinate staff schedules, process patient charges, address staffing issues, greet patients and meeting with physicians to discuss problems. At times I fill in at the front desk if our receptionist calls in sick. It is important for a successful manager to understand everyone's job.

I am heavily involved at the moment in the implementation of a new electronic medical record system for our office. This has involved a great deal of planning, coordinating and training for all the doctors and staff. I am also responsible for overseeing the compliance component of physician documentation. There are many Medicare rules that doctors and physicians have to follow in order to qualify for reimbursement.

Best and Worst Parts of the Job: The best part of my job usually is the patient interaction. It is a great feeling to say " good morning" to all our patients and know that we have affected their lives. I believe it is important that I coach my staff, during their difficult times, and help them to overcome challenges. I pride myself on being a role model.

There are not many things i dislike about my job.

Job Tips: When you are registering for all those college courses, you may wonder, "Do I really need that public speaking class?" the answer's "Yes," and here's why: no matter what you do, it is important that you speak in a clear, calm, and direct way. This will create a sense of security and assurance in the people you deal with.

I would also recommend that if the opportunity presents itself, you should take advantage of doing an internship in the field you would like to pursue. If you put in the effort and commitment now, the journey ahead will be much easier.

Popular Schools offering Medical Office Administration Management Programs

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Platt College
Alhambra, Ontario, Riverside

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  • Programs: Medical Administrative Specialist, Healthcare Management
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San Joaquin Valley College
Delano, Hanford, Lancaster, Madera, Ontario, Salida, Temecula, Visalia

San Joaquin Valley College - A Private Junior College.

  • Programs: Certificate - Medical Office
  • Degrees: Certificate

You can advance your career with a degree from Charter College Online.

  • Programs: Certificate - Medical Office Administrative Assistant
  • Degrees: Certificate

MPH@GW is the online Master of Public Health (MPH) from the Milken Institute School of Public Health at the George Washington University.

  • Programs: Executive Master of Health Administration
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Maryville University is a private university in St. Louis County, Missouri.

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About Brightwood College

Brightwood College offers accelerated programs that combine flexible schedules and professional instruction to create a rewarding learning experience for individuals focused on gaining the skills for specific careers. Brightwood College is owned and operated by Education Corporation of America.

  • Programs: Medical Office Specialist
  • Degrees: Diploma
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Healthcare Administration (BS)
  • Degrees: Bachelor

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

  • Programs: Graduate Specialization - Healthcare Administration, Master - Healthcare Administration and Management, Bachelors in Healthcare Administration and Management
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  • Programs: Graduate Certificate in Healthcare Management , Master of Science in Healthcare Management
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Designed with the needs of working adult students in mind, South University, Online Programs is built on the similar curriculum offered at South University's campus locations. As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Healthcare Administration (MBA), Healthcare Management (BS), Specialization in Nurse Administrator (MSN)
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