Career Story: Office Manager At A Synagogue

Office Manager At A Synagogue

Job Title: Office Manager

Type of Company: Non-profit organization

Education: AS, Science

Previous Experience: I started as an assistant production manager and worked my way up to office manager.

Job Tasks: I primarily take care of the entire office. I work for two rabbis in two different centers. I man the phones and take messages for both. I do all emails, take care of all faxes and write all letters for donations. This includes creating the letter, mailing it bulk mail, and responding with a thank you to each individual who responds. I also take care of all direct mail for synagogue functions and classes: postcards announcing the class and then reminder cards and eventually phones calls to obtain RSVP's. I take care of all correspondence for the rabbi. When he visits senior citizens and prisoners, there are always personal letters that go back and forth. I am responsible for getting all dates for our quarterly newsletter: dates of birthdays, anniversaries, etc. and for proofing the quarterly newsletter along with any other mailing or email. I call all congregants for functions: personal ones like a wedding or not-so-personal ones like classes. We have a lot of the latter, including classes in Kabbala, women's crafts, the Hebrew language, "Mommie and me" and several others. I am responsible for doing all bulk mailings which require handiwork: folding, sealing, stuffing etc, for 1500 at a time. Days are quite full and the time goes by very fast. Each day offers new challenges.

Best and Worst Parts of the Job: The best part of the job is always meeting new people. Taking part in getting them help offers me great satisfaction, whether the help is monetary, emotional, social or spiritual. Helping another human being gives me a wonderful feeling.

The worst part of the job is dealing with people who really don't need help but just like to get all they can for free. Or dealing with people who are social problems, who think the world revolves around them. But our motto is if someone is here we help them regardless because we are not the judges, G-d is.

Job Tips: Be willing to work extra hours if needed. Treat everyone with courtesy and kindness. Always make notes so that you forget nothing. Charts for progress of any job are important. Keep copies of all letters and correspondence.

Additional Thoughts: The most important quality one can have in dealing with other people is compassion. Always think before you speak and be kind. Take school seriously and get a much as of it as you can.

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