dcsimg

Career Story: Office Manager For A Manufacturer

Office Manager For A Manufacturer

Job Title: Office Manager

Education: accounting degree at business college

Previous Experience: I worked at a grocery store as a back up bookkeeper, in a customer service department and helped in other depts. Before I left I wrote the schedule for five employees, and I was the customer service manager. We did Western Union, UPS, sold Money Orders, Cashed checks, Lotto, all returns. I would go to other grocery stores in the area and be fill in as bookkeeper while that stores bookkeeper was on vacation.

Job Tasks: The company I work for is a manufacturer. We sell all over the world, dealing with customers from other countries.

As the office manager I am responsible for many things related to the operations of the business:

  • I take orders via fax, email, phone.
  • I process the purchase orders to sales orders using Access.
  • I take the orders to the shipping room and find the right box and fill orders setting them where they are picked up at the end of the day.
  • I process the orders using UPS for pick up or process the orders as customer wants to set up a pick up time with other carriers such as FedEx, DHL, etc.
  • I process shipped sales orders to invoices using Quickbooks program.
  • I type all sales orders in Quickbooks to print invoices to mail them to our customers.
  • I do payroll two times a month.
  • I pay payroll taxes twice a month.
  • I process the quarterly taxes four times a year.
  • I answer questions customers may have.
  • I create a balance sheet and profit and loss statement every month presented to my manager along with totals of monies in each of our accounts along with any due bills that are coming up in the future.
  • Prepare monthly reports to present to manager and pay monthly commission on our sales reps who are throughout the United States.
  • Answer phones, replies as needed over fax machine or email.
  • I update all contact lists in the database.
  • I update inventory every month using Excel.
  • I order all needed office supplies, shipping supplies.
  • I process all payments.
  • I pay all bills.
  • I gather all information needed for the federal tax return and take it to the accountant.

Best and Worst Parts of the Job: Best parts: My insurance paid in full for me and two children, I work with very nice people. It is an easy job, and I get to spend time on Internet, if needed I can leave early for family or whatever.

Worst parts: Dead end job, no retirement, can be boring when I'm not busy enough and yet some days it can be overwelming

Job Tips:
1. Make sure you get paid for doing the job of three people.

2. Always be nice to the customer because the customer is always right.

3. In your personal life, stay out of trouble so you dont have to take a dead end job to feed your family or pay the bills.

Popular Schools offering Office Management Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads
UEI College
Anaheim, Bakersfield, Chula Vista, Encino, Fresno, Gardena, Ontario, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Business Office Administration (10-Month Diploma Program)
  • Degrees: Diploma
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Medical Administrative Specialist
  • Degrees: Associate
San Joaquin Valley College
Delano, Hanford, Lancaster, Madera, Ontario, Salida, Temecula, Visalia

San Joaquin Valley College - A Private Junior College.

  • Programs: Certificate - Medical Office
  • Degrees: Certificate

You can advance your career with a degree from Charter College Online.

  • Programs: Certificate - Medical Office Administrative Assistant
  • Degrees: Certificate

Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.

  • Programs: Master of Health Administration
  • Degrees: Master

Maryville University is a private university in St. Louis County, Missouri.

  • Programs: Online MHA Concentration in Population Management , Online MHA Concentration in Senior Services, Online General MHA, more...
  • Degrees: Master

Ready to earn your business degree?

  • Programs: B.S. in Marketing
  • Degrees: Bachelor

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: BA Human Resources Management
  • Degrees: Bachelor

100% Online & No Standardized Testing

  • Programs: BS in Information Systems: Information Assurance, BS in Information Systems: Accounting Information Systems, BS in Information Systems: Database, more...
  • Degrees: Bachelor

Earn your Master's degree online from Norwich University.

  • Programs: Master of Public Administration Online
  • Degrees: Master
Matching School Ads

Additional Career Stories for Administrative Services Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Administrative Services Managers, including:

Back to Top