dcsimg

Career Story: Office Manager For A Valet Parking Service

Office Manager For A Valet Parking Service

Job Title: Office Manager

Type of Company: I work for a valet parking service at Bradley International Airport, near Hartford, Connecticut.

Education: BA & BS, Urban Studies & Sociology

Previous Experience: I used to be a waitress, then a customer service representative, then a manager.

Job Tasks: I am an office manager for a valet parking lot. Everyday we check in 200 cars, and check out 200 cars. My job is to make sure all of the employees are giving our customers good customer service. The customer service is VERY important in our field, because there are many parking lots that customers can choose from and all of the companies are very similar. So it is our service that has to be outstanding. We want to answer phones quickly, pull customers cars up for them quickly and safely, answer questions nicely, offer extra products to the customers to make more money on car care services, etc. In the winter, we spend a lot of time cleaning snow and ice off the cars to make sure the customer is relieved of the duty of having to that himself.

I also hire and fire people. I try to figure out what type of person they are in an interview. I try to judge their character by simple questions. If you want to know if someone has ever been fired from a job, most likely everyone will say no, because it is a safe answer, even if they are lying. But if you ask, "How many times have you been fired from a job" you are going to get much different answers. It is all about how you ask people questions.

Best and Worst Parts of the Job: The best part of my job is working with people who are excited to be off on vacation. You have to be a people person to enjoy this job.

The worst part is having to go outside in extreme weather conditions such as cold or hot.

Job Tips: What you go to college for might not necessarily be what you end up choosing for your career. Make sure you leave good impressions on people wherever you work or volunteer, because helpful recommendations come in handy. If you leave a place of employment, always leave on a good note. Do not just walk off the job; you won't get good recommendations that way.

Additional Thoughts: I love my job, and it is in a very competitive market. You are always trying to stay one step ahead of the other company and provide good customer service. You should always enjoy what you do. Because if you don't, then why bother?

Popular Schools offering Office Management Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads
UEI College
Anaheim, Bakersfield, Chula Vista, Encino, Fresno, Gardena, Ontario, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Business Office Administration (10-Month Diploma Program)
  • Degrees: Diploma
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Medical Administrative Specialist
  • Degrees: Associate

Regent University prepares students with the knowledge to excel and the faith to live with purpose.

  • Programs: Master of Business Administration - Small Business Data Analytics, Master of Business Administration - Small Business Information Technology
  • Degrees: Master
San Joaquin Valley College
Delano, Hanford, Lancaster, Madera, Ontario, Salida, Temecula, Visalia

San Joaquin Valley College - A Private Junior College.

  • Programs: Certificate - Medical Office
  • Degrees: Certificate

Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.

  • Programs: Master of Health Administration
  • Degrees: Master

You can advance your career with a degree from Charter College Online.

  • Programs: Certificate - Medical Office Administrative Assistant
  • Degrees: Certificate

Which career path will you take – Business, Nursing, Education, Psychology? Something else? GCU offers more than 100 majors to get you started!

  • Programs: B.S. in Finance and Economics
  • Degrees: Bachelor

For nearly a century, Columbia International University has educated people from a biblical worldview to impact the nations with the message of Christ. 

  • Programs: Bachelor of Science in Business, Associate of Arts in Business, Master of Business Administration
  • Degrees: Bachelor, Associate, Master

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: MA Accountancy - Audit, MA Accountancy - Accounting
  • Degrees: Master

Abilene Christian University is a national leader in Christian higher education and a place where students, faculty, staff and alumni make a real difference in the world.

  • Programs: Master of Business Aministration
  • Degrees: Master
Matching School Ads

Additional Career Stories for Administrative Services Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Administrative Services Managers, including:

Back to Top