dcsimg

Career Story: Office Manager For A Valet Parking Service

Office Manager For A Valet Parking Service

Job Title: Office Manager

Type of Company: I work for a valet parking service at Bradley International Airport, near Hartford, Connecticut.

Education: BA & BS, Urban Studies & Sociology

Previous Experience: I used to be a waitress, then a customer service representative, then a manager.

Job Tasks: I am an office manager for a valet parking lot. Everyday we check in 200 cars, and check out 200 cars. My job is to make sure all of the employees are giving our customers good customer service. The customer service is VERY important in our field, because there are many parking lots that customers can choose from and all of the companies are very similar. So it is our service that has to be outstanding. We want to answer phones quickly, pull customers cars up for them quickly and safely, answer questions nicely, offer extra products to the customers to make more money on car care services, etc. In the winter, we spend a lot of time cleaning snow and ice off the cars to make sure the customer is relieved of the duty of having to that himself.

I also hire and fire people. I try to figure out what type of person they are in an interview. I try to judge their character by simple questions. If you want to know if someone has ever been fired from a job, most likely everyone will say no, because it is a safe answer, even if they are lying. But if you ask, "How many times have you been fired from a job" you are going to get much different answers. It is all about how you ask people questions.

Best and Worst Parts of the Job: The best part of my job is working with people who are excited to be off on vacation. You have to be a people person to enjoy this job.

The worst part is having to go outside in extreme weather conditions such as cold or hot.

Job Tips: What you go to college for might not necessarily be what you end up choosing for your career. Make sure you leave good impressions on people wherever you work or volunteer, because helpful recommendations come in handy. If you leave a place of employment, always leave on a good note. Do not just walk off the job; you won't get good recommendations that way.

Additional Thoughts: I love my job, and it is in a very competitive market. You are always trying to stay one step ahead of the other company and provide good customer service. You should always enjoy what you do. Because if you don't, then why bother?

Popular Schools offering Office Management Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads
UEI College
Bakersfield, Chula Vista, Encino, Fresno, Gardena, Ontario, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Business Office Administration (10-Month Diploma Program)
  • Degrees: Diploma
San Joaquin Valley College
Delano, Hanford, Lancaster, Madera, Ontario, Temecula, Visalia

San Joaquin Valley College - A Private Junior College.

  • Programs: Certificate - Medical Office
  • Degrees: Certificate
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Medical Administrative Specialist
  • Degrees: Associate

You can advance your career with a degree from Charter College Online.

  • Programs: Certificate - Medical Office Administrative Assistant
  • Degrees: Certificate

Experience an education that helps you realize your potential in a way that fits you best. Request more information about Post University today.

  • Programs: B.S. in Business Administration
  • Degrees: Bachelor

Study online with University of Maryland at College Park.

  • Programs: MBA - Accounting
  • Degrees: Master

As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Accounting (BS to MS), Accounting (MS)
  • Degrees: Master

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: BA Public Administration, MA Public Administration
  • Degrees: Bachelor, Master

Regent University prepares students with the knowledge to excel and the faith to live with purpose.

  • Programs: Master of Public Administration, Master of Public Administration in Emergency Management and Homeland Security, Certificate in Public Administration, more...
  • Degrees: Master, Certificate

If you want to make the world a better place, start at the University of San Francisco. Our 21st-century mission to create a more humane and just world comes alive in our diverse learning community and is broadened by our global orientation. You are challenged to reach higher standards and to use your education to promote justice and serve the common good. At the University of San Francisco, youll find the excellence inherent in an institution established over 150 years ago, and inherent in nearly five centuries of Jesuit education.

  • Programs: Master of Public Administration
  • Degrees: Master
Matching School Ads

Additional Career Stories for Administrative Services Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Administrative Services Managers, including:

Back to Top