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Career Story: Owner Of A Biomedical Glass Company

Owner Of A Biomedical Glass Company

Job Title: Owner Of Small Business

Type of Company: My company manufacturers insulated glass units and fabricates technical glass plates for biomedical companies.

Education: BA, Psychology, Bridgewater State College

Previous Experience: My husband and I started this business when our kids were in school full-time and he was frustrated in his job.

Job Tasks: I am the president of our company.

Running your own business has many responsibilities. I am the one who answers the phone and acts as the customer service rep. I have customers calling for technical information about our insulated glass units (IGU) and asking more general technical questions about glass. I need to be able to give them information on different types of glass and what they could use in their applications. If I cannot supply them with what they need, I try to help them find someone who can.

I am also in charge of our accounting. I order product and supplies, flat glass stock, spacers, office supplies and sealant. I receive payments and pay bills. I do monthly and quarterly taxes, most of it online.

I am also the web designer and update our website when needed.

I can also be found in the shop, fabricating our technical plates. The plates are cut on a CNC cutter. I will sand the edges, wash them in our vertical washer, then package and ship them. I will also help in the shop with the manufacturing of insulated glass units.

As the owner of a small business, whatever and whenever a situation comes up, I take care of it.

Best and Worst Parts of the Job: The worst part of my job is not having anyone to pass the buck to. When something goes wrong, I have to fix it. There isn't always a weekly pay check and there are many ups and downs.

The best part is the feeling I get from running my own business. I love the flexibility. I work some days from my home.

Job Tips: Running your own business takes guts. But if you can handle the roller coaster ride, I say go for it. I never took business classes when I was in college but I would still recommend them to others. I would also suggest finding a niche, something that no one else is doing.

Additional Thoughts: I wish I had taken more marketing and business classes hen I went to college. In any business you decide to pursue, you will need to know how to market and sell things.

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