Job Title: Owner Of Small Business Franchise
Type of Company: I own a franchise of a women-only fitness facility.
Education: BA, English and Journalism, University of Michigan •• MA, Education, University of Michigan
Previous Experience: I was a high school teacher for 13 years, taught in a private college for 8 years, and then moved to public relations and marketing communications. After a lay-off, I bought a fitness franchise.
Job Tasks: As a franchise owner, I am responsible for every aspect of the business. I do have a CPA who helps with bookkeeping, payroll, and taxes, but the rest of the business operation is up to me. I did everything to help get the rental space ready and open for business, from buying furniture and equipment to painting the walls. I hire and train employees. I work at the business every day.
I open the fitness center at 7:30 a.m. most days, and I am there until it closes at 7:30 p.m. In between, I sell memberships, train and coach members, do marketing, report data to the franchisor, attend meetings and represent my business by community involvement.
It's a lot of work, but it is very satisfying to be your own boss and to know that your success is due to your own hard work. Being self-employed is challenging and rewarding!
Best and Worst Parts of the Job: The best part of my work is knowing that I will succeed or fail thanks to my own efforts!
The worst part is knowing that you will fail if you don't do the work that has to be done! You are responsible for your own business and you can't blame anyone else for the good things or the bad things.
1.) This job demands that you do have great organizational skills and good judgment.
2.) Get some other job experience before you own your own business.
3.) If you buy a franchise, do your homework on which franchises are good and which are bad.
Additional Thoughts: You must like to work with people to own a franchise because you are working with people all day and evening. You will know lots of stuff about people because they will tell you everything! For a fitness franchise, you have to practice what you preach and be fit and live a healthy lifestyle. People notice.
I would have started this job earlier in my life because it's a tough job at age 60.
The most important personal qualities are people skills, diplomacy, good communication skills, patience, and some business sense. You are making decisions every day that will affect your future, and a fitness franchise is an investment in other people as well. People depend on you for guidance, a good example, and a sympathetic ear. You need to like people and be accepting of a wide variety of personalities and characteristics, and you need to know how to deal with all sorts of issues that arise during every day. You really do need maturity to handle all of this.
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