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Career Story: Owner-Operator Of A Window-Treatment Business

Owner-Operator Of A Window-Treatment Business

Job Title: Business Owner

Type of Company: My company sells and installs window treatments, sunshades, and retractable screens.

Education: BS, Business Administration

Previous Experience: I worked as a salesman.

Job Tasks: As a sole business owner, I have many responsibilities. I am pretty much the 'jack' of all trades. I answer the phone, set up appointments for sales, make the sales call and then install the job. There are many steps in-between that I have to be aware of: follow-up phone calls, writing proposals, ordering materials, fabricating awnings, doing the proper paperwork and, last but not least, arriving on the job at the specified date. Not everything goes as planned always. I also have to work on bank statements and do accounting work. I do have a great sense of accomplishment when the project is finished. A typical day consists of some or all of these tasks. Planning and patience are a must.

Best and Worst Parts of the Job: The best part of my job is when there are no glitches and I get to sleep well that night.

The worst part is that if a piece of the puzzle or project is missing or gets delayed, the job does not go smoothly. I often have to play the part of a mediator or negotiator to satisfy a customer. They may have expectations that far exceed what you'd think. But in retail, the customer is always right!

Job Tips: Research and study is very important in any aspect of your life or job. Follow up and keep a TO DO list. That way nothing gets missed and you have something to fall back on.

Additional Thoughts: Although I do it all, there are many jobs involved in my business. You can choose any one of these jobs in a larger company and excel at it. You should take your attributes and look for a position that makes a good fit.

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