Career Story: Associate Director Of Instructional Technology At A University

Associate Director Of Instructional Technology At A University

Job Title: Associate Director Of Instructional Technology

Education: Purdue - AA - Business •• Purdue - BS - Political Science, Psychology and Sociology •• Purdue - MS - Instructional Technology and Design

Previous Experience: Worked at Purdue University Calumet as an instructional aide. Facilitate training for faculty and staff Worked at Ivy Tech college as Distance Education technician

Job Tasks: Currently work as an Associate Director of Instructional Technology for a world-renown University. I facilitate many training sessions for faculty, staff and students. I provide second tier support for all help desk calls relating to application usage and "how to" questions.

A typical day consists of hammering out help desk requests for assistance in a variety of areas. I call, email and speak face-to-face with clients to resolve their issues. One to two times weekly, I travel to satellite campuses to assist clients there with issues or to conduct training.

In addition to the above, I create training documentation materials I use to facilitate training sessions. These documents are meant as a desk reference for users to take back to their office and refer to them on an as needed basis. Typically, the documentation is updated on a quarterly basis and it is important to have organizational skills in order to effectively keep abreast of changes in the numerous applications that are supported.

It is also important to be able to interface with others and speak clearly, especially since the position is much like a public speaking engagement.

It is very important to be able to learn new things with minimal direction or supervision. A person in this career must also have good communication skills and be able to research and implement new technologies.

Most of my day is spent on essential tasks as opposed to administrative tasks. I usually complete all administrative tasks in less than an hour per week.

Best and Worst Parts of the Job: Best parts: In most facets, this position is very versatile and has many opportunities to learn new applications and programs. Public speaking and thinking on the fly is a must in the position. One in this position is not likely to get bored or have much downtime.

Worst parts: dealing with unruly people. You will have this in just about all careers, but working with professors tends to be disheartening.

Job Tips:
1. You will need good organizational and speaking skills. The ability to learn new things on your own and research skills are also important.

2. It would be a good idea to take public speaking courses; courses related to business, project management, time management and supervision are also very beneficial. If you are interested in the technology sector, be sure to take all of the technology courses you can stand. If you are interested in medical or other fields, take courses appropriately related to your interests.

Popular Schools offering Technical Support Repair Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

A degree from CTU connects you to what matters most: powerful professional network, real-world professional faculty and innovative technology. Once you earn your degree you hit the ground running.

  • Programs: Bachelor of Science in Information Technology - Network Management
  • Degrees: Bachelor

Push Your Creativity To The Next Level

  • Programs: Mobile Development, Bachelor of Science
  • Degrees: Bachelor
  • Programs: BS - Management Information Systems and Business Analytics
  • Degrees: Bachelor
ABCO Technology
Los Angeles

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: Computer Repair, MCDST, MS-Office, more...
  • Degrees: Certificate

San Joaquin Valley College - A Private Junior College.

  • Programs: Degree - Computer Systems Administration
  • Degrees: Associate
Mayfield College
Cathedral City

Give your career a boost with an education from Mayfield College.

  • Programs: Computer Support Technician
  • Degrees: Certificate
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree
  • Degrees: Associate
UEI College
Bakersfield, El Monte, Encino, Fresno, Gardena, Ontario, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (8-Month Diploma Program)
  • Degrees: Diploma
Unitek College
Fremont, San Jose

Unitek College™ is a privately held vocational school dedicated to helping you gain the skills needed to advance your career or begin a brand new career. 

  • Programs: Information Technology
  • Degrees: Certificate

Earn your Master's in Computer Science online from Syracuse University without relocating or leaving your job. GRE waivers are available for those who qualify.

  • Programs: MS in Computer Science
  • Degrees: Master
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Support Specialists, including:

Back to Top