Career Story: Information Systems Security Analyst

Information Systems Security Analyst

Job Title: Information Systems Security Analyst

Type of Company: My company is a research and development company.

Education: BA in English, Haverford College •• MA in English, University of Minnesota, Twin Cities

Previous Experience: I worked as a Help Desk technician.

Before that, I was a Unix systems administrator/assistant Windows sysadmin

Before that I was a web site admin/general technician at a small company in Minnesota.

Before that, I taught English.

Job Tasks: In general, I make sure that the computers used in secure locations (we do work for government classified systems) conform to government security guidelines and are as hard to break into or compromise as possible. I also do general system maintenance on these machines.

Currently, I do hardware and software support; if someone's computer is too old, I set up a new one for them and transfer their files and systems settings over. Every day I also check our email logs for evidence of unauthorized access. A recent project of mine was to track down a number of systems whose anti-virus software was damaged or malfunctioning and repair it. My job at the moment is fairly flexible; I do whatever the information technology folks need done, and I work for our security department as well, fixing systems in classified rooms (rooms that require a high-level security clearance to enter). Sometimes I do phone support; that's how I started at the company, working at the IT Help Desk. I answer people's questions about their computers and try to solve any problems they're having with network access, file backups, or general computer use.

Best and Worst Parts of the Job: Best Parts: There's usually something new to learn. The people here are exceptionally smart and many of them are quite nice and good to work with.

Worst Parts: Sometimes, it's just doing the same thing over and over again for a while. Dealing with angry or panicked people whose systems suddenly don't work and desperately need them to work.

Popular Schools offering Technical Support Repair Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Grand Canyon University's online technology programs offer a premier educational experience designed to lead you to a career in science, technology, engineering and math.

  • Programs: B.S. in Applied Business Analytics
  • Degrees: Bachelor
ABCO Technology
Los Angeles

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: Computer Repair, MCDST, MS-Office, more...
  • Degrees: Certificate
Mayfield College
Cathedral City

Give your career a boost with an education from Mayfield College.

  • Programs: Computer Support Technician
  • Degrees: Certificate

San Joaquin Valley College - A Private Junior College.

  • Programs: Degree - Computer Systems Administration
  • Degrees: Associate

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Information Technology (BS)
  • Degrees: Bachelor

Since 1977, Keiser University has provided quality student-centered, career-focused education.

  • Programs: Associate of Science in Information Technology
  • Degrees: Associate
UEI College
Bakersfield, El Monte, Encino, Fresno, Gardena, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (10-Month Diploma Program)
  • Degrees: Diploma
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree
  • Degrees: Associate

Learning at Full Sail University has always centered around interaction and the exchange of ideas. Our online curriculum fully embraces this philosophy.

  • Programs: Mobile Development, Bachelor of Science
  • Degrees: Bachelor

You can advance your career with a degree from Charter College Online.

  • Programs: Certificate - Computer Technician
  • Degrees: Certificate
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Support Specialists, including:

Back to Top
SPEAK TO AN ADVISOR 1.844.285.6104