dcsimg

Career Story: Chief Information Officer At A Communication Company

Chief Information Officer At A Communication Company

Job Title: Chief Information Officer

Type of Company: My company, through its subsidiaries, engages in the ownership, operation, and development of wireless and broadcast communication tower sites in the United States, Mexico, and Brazil. The company leases antenna space on multi-tenant communications sites to wireless service providers, and radio and television broadcast companies.

Education: University of KwaZulu-Natal PhD, Electronic Engineering •• University of KwaZulu-Natal MSc, Electronic Engineering •• University of KwaZulu-Natal BSc, Electronic Engineering ••

Previous Experience: I established and led a research and development team of software and electrical engineers that developed algorithms and software to determine spacing requirements between antennas on shared antenna towers and sites. I was given additional responsibility to turn-around and lead the IT organization in 1997. The private company I worked for was established in 1995 and built and leased space on antenna towers. Primary customers included cellular and land mobile operators.

Job Tasks: My key responsibilities include overall responsibility for providing IT services for the company. The group I lead determines business requirements, identifies IT solutions to meet the requirements, implements and supports the solutions. Key success factors include the ability to build relationships, lead people, and understand the business value of technology.

A typical day involves meeting with staff to get status updates and to provide direction, meeting with internal customers to build relationships and understand business requirements, and researching technology and meeting with technology vendors. One of the largest projects that I was responsible for involved the merging our IT technology and staff with those of a company we acquired. This was an 12 month project that involved many meetings with our counterparts to determine which systems and people to keep. Once the decision was made we spent the next eight months implementing our decisions. My responsibility included making sure that we were on track, that we had enough people, and addressing issues when they arose. Of course, I relied heavily on my direct reports who had their own staff.

Another major project involved the replacement of 13 financial systems with a new Oracle ERP system. This project cost over $20 million dollar and involved a large number of consultants.

Best and Worst Parts of the Job: The most fun part of my job is investigating new technology and seeing it implemented successfully by meeting business needs. Unfortunately this part of my job is only a small part of my responsibility and most of my time is spend meeting with people. The worst part of this job is trying to satisfy everyone.

Job Tips:
1. Realize that running IT at a senior level is more about people and leadership skills than technology. The IT field is fine for a technology savvy person by if you wish to progress in your career you must develop your soft skills.

2. IT is a service function in most organizations so if you truly wish to develop technology, target high tech organizations where technology is the business and not just a support function.

Popular Schools offering Information Technology Administration Management Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Push Your Creativity To The Next Level

  • Programs:
  • Degrees:

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: BS in Business in Information Management Systems: Intelligence , MS in Marketing: Project Management, Undergraduate Certificate in Web Development
  • Degrees: Bachelor, Master, Certificate
ABCO Technology
Los Angeles

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: CompTIA IT Project+ , Project Management, PMP, more...
  • Degrees: Certificate

For over 35 years, Keiser University has provided student-centered, quality career education. Keiser University Online offers degree programs online to prepare students for in-demand professions.

  • Programs: Associate of Science in Information Technology
  • Degrees: Associate
Unitek College
Concord

Unitek College™ is a privately held vocational school dedicated to helping you gain the skills needed to advance your career or begin a brand new career. 

  • Programs: Information Technology
  • Degrees: Certificate
UEI College
Bakersfield, Chula Vista, El Monte, Encino, Fresno, Gardena, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (8-Month Diploma Program)
  • Degrees: Diploma
California College San Diego
National City, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs:
  • Degrees:
Platt College
Anaheim

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree
  • Degrees: Associate

Study online with California University of Pennsylvania.

  • Programs: Technical Studies (Associate of Science) - Online
  • Degrees: Associate

Designed with the needs of working adult students in mind, South University, Online Programs is built on the similar curriculum offered at South University's campus locations. As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Information Systems & Technology: Information Security Studies (MS), Information Technology (BS)
  • Degrees: Master, Bachelor
Matching School Ads

Additional Career Stories for Computer Systems Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Systems Managers, including:

SPEAK TO AN ADVISOR 1.844.285.6104