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Career Story: Corporate IT Manager For A Healthcare Organization

Corporate IT Manager For A Healthcare Organization

Job Title: Corporate Manager In An IT Organization

Type of Company: I work for a healthcare organization. This organization is the parent company for the major hospitals in the my area.

Education: BA in Economics

Previous Experience: My first job out of college was with a startup IT (Information Technology) company. I was the third person hired. Although I did not have a computer science degree, I had taken some computer classes and they were willing to train me. I stayed with that company for twelve years and was ultimately promoted to Director of Software Development. After leaving there, I had a variety of consulting jobs which allowed me great flexibility while starting my family. The last consulting job that I took transitioned to permanent work twelve years ago. I am still in the IT field.

Job Tasks: I lead a group of developers who develop non-clinical software applications for a healthcare organization. My role in supporting my developers is to work to help clarify the requirements with the analysts, help resolve any technical issues they may encounter and confirm that their testing has been complete. In addition, I need to create a budget and keep my department's cost within that budget.

A typical day for me consists of working on at least 5-6 different projects - multi-tasking is a necessity here, not a luxury! Work on a project could consist of answering emails and phone calls, reviewing specifications for a new software product we're developing, going to meetings about upcoming project and discussing preliminary requirements, employee reviews, employee career consulting and weekly meetings with employees, and review of current state of projects. I spend A LOT of time on email.

Best and Worst Parts of the Job: The best part of my job is the flexibility that it gives me and the mental challenges it provides. I telecommute (work from home) two days a week. This allows me to work in another setting and 'reclaim' those commuting hours. I can also work better on projects that require more attention since I have fewer distractions at home. One aspect of the mental challenges the job provides is the 'problem-solver' aspect of it. Frequently, there will be 'bugs' or problems in an application. When the developer can not figure a problem out, I will assist them. To do this, I examine the symptoms of the problem along with what is known of the application - looking for clues to the source of the problem along the way.

The worst part of my job would be the number of meetings I have to go to where the subject of the meeting is not directly related to work I do. I find this tedious.

Job Tips: Communication skills (both oral and written) to me are of paramount importance. I see other employees who are quite skilled technically but are held back by poor communication skills. Today's work environment is heavily dependent on email (at least in my world), the ability to express oneself accurately and quickly contributes greatly to job success.

As far as technical skills, find your area of interest and take courses to help demonstrate proficiency in it.

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