Job Title: Web Content Management And Internal Training
Type of Company: My company provides integrated software products and services for engineering companies.
Education: BA, Psychology, College of St. Benedict (St. Joseph, MN)
Previous Experience: Right out of college I did clerical work for a computer company. Along the way I did product scheduling and planning, purchasing, marketing communications, and contract web-based training development. All of those jobs contributed to what I do today.
Job Tasks: I manage internal information resources -- intranet, wiki, blog, forum, document management systems -- and set best practices for how different types of content should be made available. I do this primarily for the research & development group, but I also work with corporate IT and communications teams, and quite a few groups use our information resources. I also manage the internal training program for software engineers. I don't deliver most of the training, but I plan, schedule and announce it, record it, publish the recordings, record attendance and generally keep records.
Best and Worst Parts of the Job: The job is a mix of technology, communications and project management, and it's rewarding and interesting most of the time. I like doing both technical and interpersonal work, and this job provides a good mix of both.
The worst part is that we are trying to do a lot with very few people and a very small budget, so that limits what we can do.
1.) The job I'm doing didn't even exist when I graduated from college. Throughout my career I kept my eyes open for new opportunities that would leverage my skills and be interesting to me, so it hasn't been a straight line to where I am now. Don't be discouraged if your first job isn't your dream job.
2.) The people you meet and relationships you develop are so important. Try to keep in touch with people after you change job, for future networking.
3.) All jobs, even technical jobs, require good people skills and the ability to communicate. Make sure to mix in some "soft skill" courses and experiences along with technical training.
Additional Thoughts: For my job, being able to focus and being organized and methodical are all important, and almost as important as the ability to "think outside the box" and look at things in a new way. It's also really tempting to use every new cool technology, but I need to keep in mind what the business problem is that we're trying to solve, and pick the best technology to solve it.
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