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Career Story: Director Of Program Management At A Financial Services Company

Director Of Program Management At A Financial Services Company

Job Title: Director, Business Program Management

Type of Company: My company helps people save money now and for their retirement. We help people achieve their financial goals like buying a new car or house.

Education: BA in Finance, Babson College •• MBA, Olin Graduate School of Business at Babson College

Previous Experience: I worked in financial services testing all computers for Year 2000 conversion making sure all of our computers could handle the change from 1999 to 2000. I was able to experience a lot of different applications which familiarized me with the current place where I work now.

Job Tasks: I work with traders who trade stocks on the New York Stock Exchange. For example, a trader would want to buy 100 shares of Apple for a customer. The trader needs a lot of different computer applications (software) to facilitate this trade with the NYSE. My job is to find the best computer systems in the market, and make sure the traders are able to use these systems. This requires working with vendors, getting all the trading requirements from the trader, getting the new applications set up on the trader's computers, testing to make sure the new application is doing what it is supposed to, and training the traders to make sure they know how to use the new application. Once the trader has the new application on their desktop, they are able to facilitate better transactions with the different exchanges such as New York Stock Exchange or NASDAQ. This is an ongoing process as new technologies make trading faster and better for customers.

Best and Worst Parts of the Job: The best part about my job is that I'm able to help people. My company has millions of customers and my work has a direct impact to all of them. The traders are very appreciative of you help. Providing better applications for the traders also benefits our customers who will be able to buy more shares for less money.

The worst part about my job is working long hours. I typically get to work around 7:00 AM and leave around 6:00 PM.

Job Tips:
1. It's important to get a good education. There are a lot of resources to help pay for college now, utilize these resources.

2. Try to intern in different industries so you can experience different things, even if it is just a few hours a week.

3. It's all right to change your career or job once you start if you don't like it. You should defintely do what you love!

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