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Career Story: Information Technology (IT) Manager

Information Technology (IT) Manager

Job Title: Information Technology Manager

Education: BA in Economics, Smith Collere, •• MA in Library Science, University of Minnesota

Previous Experience: Before coming to the Federal Reserve Bank, I held a couple of contractor positions at the University of Minnesota. I worked as a librarian at the Center for Urban and Regional Affairs and the the Center for Fire Information, Research, and Education. At the Bank, I started as a research librarian, became a records manager, and managed administrative services before becoming an information technology manager.

Job Tasks: I work as an Applications Development Manager at the Federal Reserve Bank. I manage three teams that are responsible for developing and supporting knowledge management applications. My staff develops and maintains pages and applications served up on the Bank's intranet (a web site that can be only accessed internally) and the public web site, they develop, administer and support an electronic document management system, they develop Cold Fusion and Lotus Notes applications and the carry out the activities of the Records Center.

Best and Worst Parts of the Job: The best part of my job is that there is a lot of variety. I have evolved from being a librarian in the Research Library to being a certified Records Manager to being an Applications Development Manager, to managing various business processes such as the Copy Center, the Document Processing Department, the IT Call Center, Desktop Support Services, and the Records Center. I interact with a great variety of people, meet with staff at other Federal Reserve Banks, and am constantly learning new things.

Job Tips:
1. Be flexible and open to taking on new assignments. You never know what you will like and what may develop.

2. Try to guess what might be valuable in the future and don't be afraid to make suggestions to your superiors about projects, enhancements, etc. If you provide a strong case with the right amount of documentation, they will usually listen to you.

3. Figure out your boss' hot buttons. Once you know them, be sure to do work that supports this direction. Don't waste a lot of time trying to promote projects that you may care about but that are not important to others.

Popular Schools offering Information Technology Administration Management Programs

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Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: BS in Business in Information Management Systems: Intelligence , MS in Marketing: Project Management, Undergraduate Certificate in Web Development
  • Degrees: Bachelor, Master, Certificate
UEI College
Bakersfield, Chula Vista, El Monte, Encino, Fresno, Gardena, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (8-Month Diploma Program)
  • Degrees: Diploma
Unitek College
Concord

Unitek College™ is a privately held vocational school dedicated to helping you gain the skills needed to advance your career or begin a brand new career. 

  • Programs: Information Technology
  • Degrees: Certificate
ABCO Technology
Los Angeles

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: CompTIA IT Project+ , Project Management, PMP, more...
  • Degrees: Certificate
California College San Diego
National City, San Marcos

The Secret to Getting Ahead is Getting Started

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Earn your graduate degree online with Northcentral University.

  • Programs:
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Platt College
Anaheim

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree
  • Degrees: Associate

NU has been educating leaders since 1934 at our campus near Seattle. If you have a dream, we can help make it possible.

  • Programs: Bachelor of Arts in Information Technology
  • Degrees: Bachelor

Designed with the needs of working adult students in mind, South University, Online Programs is built on the similar curriculum offered at South University's campus locations. As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Information Systems & Technology: Information Security Studies (MS), Information Technology (BS)
  • Degrees: Master, Bachelor

Study online with California University of Pennsylvania.

  • Programs: Technical Studies (Associate of Science) - Online
  • Degrees: Associate
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