dcsimg

Career Story: Information Technology (IT) Manager

Information Technology (IT) Manager

Job Title: Information Technology Manager

Education: BA in Economics, Smith Collere, •• MA in Library Science, University of Minnesota

Previous Experience: Before coming to the Federal Reserve Bank, I held a couple of contractor positions at the University of Minnesota. I worked as a librarian at the Center for Urban and Regional Affairs and the the Center for Fire Information, Research, and Education. At the Bank, I started as a research librarian, became a records manager, and managed administrative services before becoming an information technology manager.

Job Tasks: I work as an Applications Development Manager at the Federal Reserve Bank. I manage three teams that are responsible for developing and supporting knowledge management applications. My staff develops and maintains pages and applications served up on the Bank's intranet (a web site that can be only accessed internally) and the public web site, they develop, administer and support an electronic document management system, they develop Cold Fusion and Lotus Notes applications and the carry out the activities of the Records Center.

Best and Worst Parts of the Job: The best part of my job is that there is a lot of variety. I have evolved from being a librarian in the Research Library to being a certified Records Manager to being an Applications Development Manager, to managing various business processes such as the Copy Center, the Document Processing Department, the IT Call Center, Desktop Support Services, and the Records Center. I interact with a great variety of people, meet with staff at other Federal Reserve Banks, and am constantly learning new things.

Job Tips:
1. Be flexible and open to taking on new assignments. You never know what you will like and what may develop.

2. Try to guess what might be valuable in the future and don't be afraid to make suggestions to your superiors about projects, enhancements, etc. If you provide a strong case with the right amount of documentation, they will usually listen to you.

3. Figure out your boss' hot buttons. Once you know them, be sure to do work that supports this direction. Don't waste a lot of time trying to promote projects that you may care about but that are not important to others.

Popular Schools offering Information Technology Administration Management Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

At Post University, we believe you shouldn’t have to put your life on hold to further your education.

  • Programs: B.S. in Management / Computer Information Systems, B.S. in Computer Information Systems
  • Degrees: Bachelor

Grand Canyon University's online technology programs offer a premier educational experience designed to lead you to a career in science, technology, engineering and math.

  • Programs: M.B.A. with an Emphasis in Project Management, B.S. in Business Information Systems, B.S. in Applied Business Information Systems, more...
  • Degrees: Master, Bachelor

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: BA Project Management, BA Business Information Systems
  • Degrees: Bachelor
Platt College
Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree, Web Development Programming Diploma Program
  • Degrees: Associate, Certificate

100% Online & No Standardized Testing

  • Programs: MHA: Project Management, Master of Science: Information Technology: Network Design & Security, Bachelor of Science: Information Technology: Application and Database Development, more...
  • Degrees: Master, Bachelor

Earn your graduate degree online with Northcentral University.

  • Programs: MS Organizational Leadership - Project Management
  • Degrees: Master
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Computer Programming (AAS), Web Design and Development (BS)
  • Degrees: Associate, Bachelor
ABCO Technology
Inglewood

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: PMP, Project Management, CompTIA IT Project+ , more...
  • Degrees: Certificate

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

  • Programs: Master - Information Technology Management, Master in Project Management, Undergraduate Certificate - Project Management, more...
  • Degrees: Master, Certificate, Bachelor

Start the next chapter of your life with an Associate or Bachelor degree from Miller-Motte College Online Division.

  • Programs: IT Support Specialist - Associate of Applied Science
  • Degrees: Associate
Matching School Ads

Additional Career Stories for Computer Systems Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Systems Managers, including:

Back to Top