dcsimg

Career Story: Information Technology Executive For An Insurance Company

Information Technology Executive For An Insurance Company

Job Title: Assistant Vice President - IT

Type of Company: I work for an insurance company in upstate New York.

Education: BS, Computer Science •• FLMI, CLU [insurance industry distinctions]

Previous Experience: Programmer Trainee, Manager - IT

Job Tasks: I work in the Information Technology area managing teams of program developers who maintain and enhance policy administrations systems. This includes managing teams offshore. I am responsible for all aspects of the system, including updates to infrastructure. I also provide support for all product development initiatives.

I also responsible for all policy administration budgets. This includes both total dollars and total effort hours. I am responsible for performance of all my direct reports but I also am responsible for the management of our Underwriting/ New Business systems working directly with underwriting directors

We respond to any system outages. We are required to have 24X7 coverage. Our teams also handle multiple ad hoc requests to support business initiatives . I also maintain relationships with many vendors, engaging these groups as needed to troubleshoot issues and assess system enhancements. I am responsible for the contracts in place with each of these vendors and for any Statement of Work that is developed for providing additional support.

I negotiate with the business to determine work priorities, balancing that with any Information Technology specific projects that is required . I report to the Chief Technology Officer providing weekly updates on project initiatives, root cause analysis of any system issues and monthly budget updates

Best and Worst Parts of the Job: Having to be "available" 24 X 7 is probably the most difficult aspect of the job. I have been engaged for more than twenty-four hours at times, working through system issues. There is a great deal of pressure to get system issues resolved each night, as there are many people who need those systems to cycle overnight so they can do their jobs the next day.

I enjoy working with my business partners to resolve business issues, by developing software solutions that meet their needs.

Job Tips:
1. Learn the business. You can't just understand "IT", know the business you are in.

2. Continue your education, and expand your skill set.

3. Be open to new methods. Challenge the norm.

Popular Schools offering Information Technology Administration Management Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

A degree from CTU connects you to what matters most: powerful professional network, real-world professional faculty and innovative technology. Once you earn your degree you hit the ground running.

  • Programs: Doctor of Management – Technology Management (Executive Format), Doctor of Management - Project Management (Executive Format), Master of Science in Management - Project Management, more...
  • Degrees: Doctorate, Master, Bachelor
  • Programs: BS - Management Information Systems and Business Analytics, Master - Information Technology Management, BS - Project Management, more...
  • Degrees: Bachelor, Master, Certificate
UEI College
Anaheim, Bakersfield, El Monte, Encino, Fresno, Gardena, Ontario, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (8-Month Diploma Program)
  • Degrees: Diploma

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Information Technology (BS), Information Systems & Technology: Information Security Studies (MS)
  • Degrees: Bachelor, Master

Push Your Creativity To The Next Level

  • Programs:
  • Degrees:

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

  • Programs: Mini MBA Certificate/Information Technology Management, Master of Science in Information Technology /Database Administration, Master of Science in Information Technology /Enterprise Resource Planning, more...
  • Degrees: Certificate, Master
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree, Software Development Coding
  • Degrees: Associate, Certificate

Syracuse University’s School of Information Studies offers an online MS in Information Management preparing students to design and manage mission-critical information technologies within organizations.

  • Programs: MS in Information Management
  • Degrees: Master
Unitek College
Fremont, San Jose

Unitek College™ is a privately held vocational school dedicated to helping you gain the skills needed to advance your career or begin a brand new career. 

  • Programs: Information Technology
  • Degrees: Certificate
ABCO Technology
Los Angeles

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: CompTIA IT Project+ , PMP, Project Management, more...
  • Degrees: Certificate
Matching School Ads

Additional Career Stories for Computer Systems Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Systems Managers, including:

Back to Top