Job Title: IT Project Administrator
Type of Company: My company is a leading bio/pharmaceutical services organization that helps clients speed their time-to-market through development and launch services.
Education: High school diploma, additional courses (UMass-Lowell, Newbury College)
Previous Experience: I worked in the personnel office while attending high school and decided that administrative work suited me.
Job Tasks: I support the company's chief information officer in an administrative capacity. Or, to put it more concretely, I schedule meetings, travel and training and keep accurate employee records. My job also requires me to work with all the other departments in the company: IT, finance, human resources, legal, facilities, etc. In addition, I work on one-off projects pulling together statistics for training, for example, or providing analysis for budgets and forecasting. Projects change from day to day so multi-tasking and flexibility are important qualifications.
In order to be considered for an executive administrative role you must possess good knowledge of many software applications. These almost always include Microsoft Office (Word, Excel, PowerPoint), but database applications are also good to know: Access or FileMaker Pro for example. I have worked with some homegrown applications; I also use rarer, ready-made applications like Cliqbooks to make online travel reservations. I use Outlook for email and scheduling meetings and I like it.
Best and Worst Parts of the Job: The best part of my job is that I don't lose interest in what I'm doing because my projects vary from day to day, and I enjoy communicating with many people. The worst part of my job is dealing with any major events, such as company layoffs.
Job Tips: In order to be a good administrative assistant you must have a very good understanding of basic software applications. If your high school does not provide you with this training, you should take courses in college. The more applications you are able to use, the better your chances of getting a good job in the field. Flexibility, multi-tasking, and organizational skills are also a must.
Additional Thoughts: Personal quality required for this job? A sense of humor :)
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