dcsimg

Career Story: Manager Of A Group Of Systems Analysts

Manager Of A Group Of Systems Analysts

Job Title: Dept Manager

Type of Company: I work for a company that supports the Department of Homeland Security and the U.S. government.

Education: BA, Economics, Tufts University •• M.Ed, Education, St. Michael's College

Previous Experience: I began as a systems analyst for a large computer company and they then trained me as a programmer, information analyst and I/T team leader. I now manage a department of 13 employees made up of administrative and management analysts.

Job Tasks: As a department manager, I spend most of my time listening. You might think a manager is an expert and knows more than his or her employees but that is not true at all. I consider my employees the experts and my job is to make sure they focus on their work. Our main mission is to provide knowledge and technical support to the Dept of Homeland Security. In order to do that, we all have taken a number of practical computer classes that help us take lots of information or data and transform it into meaningful and sensible summary reports.

In addition, a manager spends a good portion of the time handling paperwork. For example, our employees need to fill out time sheets in different formats that go to three different companies or organizations. Each one must ensure that the hours reported are consistent, accurate and timely. It seems like such a trivial thing but very often someone's time sheet needs to be updated due to an error. I also approve time off from work and help employees prioritize their workload.

In addition, I've been given responsibility for designing a training system for the government and running queries and generating reports. As you can see, a typical day is spent doing lots of different tasks. Therefore, it is rarely boring.

Best and Worst Parts of the Job: The best part of the job is interacting with people. It is so cool meeting people who are totally different from me: different cultures, different attitudes, different ways of looking at something. Everyone can contribute in some way. The fun part is figuring out what you are passionate about and then letting you do your thing.

The worst part of being a manager is when someone breaks the rules and has to be disciplined or fired from their job. Also, letting people go when there is a business downturn can cause a lot of sleepless nights.

Job Tips: If you want to figure out a problem, the more diverse your team is, the better chance you have of figuring out a good answer. For example, if you like looking at the big picture and prefer not to get bogged down in a lot of detail, you may enjoy being a project leader who delegates to others. If you like to tackle a problem on your own and surround yourself with tons of spreadsheets and data, you may enjoy being an analyst.

Secondly, do you want to be successful and happy? The answer doesn't lie in how much money is stored in your bank account. Find something you love to do and success will find you. My garbage man didn't like to work for other people so he started his own company hauling trash in town. Today he owns one of the nicest houses in the area and owns a fleet of trucks.

Popular Schools offering Information Technology Administration Management Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Information Systems & Technology: Information Security Studies (MS), Information Technology (BS)
  • Degrees: Master, Bachelor

You've found Ashford University, where school comes to you. Earn your bachelor's or master's degree online.

  • Programs: BA/Project Management, BA/Public Relations and Marketing - Project Management, MA/Organizational Management - Project Management, more...
  • Degrees: Bachelor, Master

Push Your Creativity To The Next Level

  • Programs:
  • Degrees:

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

  • Programs: Mini MBA Certificate/Information Technology Management, Associate of Science in Computer Information Systems, Master of Science in Information Technology /Database Administration, more...
  • Degrees: Certificate, Associate, Master

Grantham University's 100% accredited online degrees are convenient, portable and designed so you can fit education into your life instead of arranging life around your education.

  • Programs: Master of Science in Information Management Technology, Master of Science in Information Management - Project Management, Master of Science in Information Technology
  • Degrees: Master
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree, Software Development Coding
  • Degrees: Associate, Certificate

Our objective is to prepare you for a life-long, successful career in Media Arts, Business or Information Technology. Our goal is to provide you with the best possible foundation that will serve you in your first job as well as throughout your career.

  • Programs: Bachelor of Science Degree in Information Technology with a concentration in Information Security, Bachelor of Science Degree in Information Technology with a concentration in Computer Information Technology
  • Degrees: Bachelor

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

  • Programs: Information Technology (BS) (Online)
  • Degrees: Bachelor

#1 Best Online College

 

Northern Arizona University understands the need for flexibility in your learning journey.

  • Programs: Computer Information Technology - BS/BA
  • Degrees: Bachelor
UEI College
Bakersfield, Fresno, Gardena, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (10-Month Diploma Program)
  • Degrees: Diploma
Matching School Ads

Additional Career Stories for Computer Systems Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Systems Managers, including:

Back to Top
SPEAK TO AN ADVISOR 1.844.285.6104