dcsimg

Career Story: Manager Of A Group Of Systems Analysts

Manager Of A Group Of Systems Analysts

Job Title: Dept Manager

Type of Company: I work for a company that supports the Department of Homeland Security and the U.S. government.

Education: BA, Economics, Tufts University •• M.Ed, Education, St. Michael's College

Previous Experience: I began as a systems analyst for a large computer company and they then trained me as a programmer, information analyst and I/T team leader. I now manage a department of 13 employees made up of administrative and management analysts.

Job Tasks: As a department manager, I spend most of my time listening. You might think a manager is an expert and knows more than his or her employees but that is not true at all. I consider my employees the experts and my job is to make sure they focus on their work. Our main mission is to provide knowledge and technical support to the Dept of Homeland Security. In order to do that, we all have taken a number of practical computer classes that help us take lots of information or data and transform it into meaningful and sensible summary reports.

In addition, a manager spends a good portion of the time handling paperwork. For example, our employees need to fill out time sheets in different formats that go to three different companies or organizations. Each one must ensure that the hours reported are consistent, accurate and timely. It seems like such a trivial thing but very often someone's time sheet needs to be updated due to an error. I also approve time off from work and help employees prioritize their workload.

In addition, I've been given responsibility for designing a training system for the government and running queries and generating reports. As you can see, a typical day is spent doing lots of different tasks. Therefore, it is rarely boring.

Best and Worst Parts of the Job: The best part of the job is interacting with people. It is so cool meeting people who are totally different from me: different cultures, different attitudes, different ways of looking at something. Everyone can contribute in some way. The fun part is figuring out what you are passionate about and then letting you do your thing.

The worst part of being a manager is when someone breaks the rules and has to be disciplined or fired from their job. Also, letting people go when there is a business downturn can cause a lot of sleepless nights.

Job Tips: If you want to figure out a problem, the more diverse your team is, the better chance you have of figuring out a good answer. For example, if you like looking at the big picture and prefer not to get bogged down in a lot of detail, you may enjoy being a project leader who delegates to others. If you like to tackle a problem on your own and surround yourself with tons of spreadsheets and data, you may enjoy being an analyst.

Secondly, do you want to be successful and happy? The answer doesn't lie in how much money is stored in your bank account. Find something you love to do and success will find you. My garbage man didn't like to work for other people so he started his own company hauling trash in town. Today he owns one of the nicest houses in the area and owns a fleet of trucks.

Popular Schools offering Information Technology Administration Management Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads
The Art Institutes system of schools
North Hollywood, Sacramento, San Bernardino, San Diego, San Francisco, Santa Ana

With an education from an Art Institutes school, imagine what you could create.

  • Programs: Software Development for Creative Technologies (Bachelor of Science)
  • Degrees: Bachelor

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Information Systems & Technology: Information Security Studies (MS), Information Technology (BS)
  • Degrees: Master, Bachelor
UEI College
Bakersfield, Chula Vista, Encino, Fresno, Gardena, Ontario, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (10-Month Diploma Program)
  • Degrees: Diploma

Push Your Creativity To The Next Level

  • Programs:
  • Degrees:

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: BA Project Management, BA Business Information Systems
  • Degrees: Bachelor

Regent University prepares students with the knowledge to excel and the faith to live with purpose.

  • Programs: Associate of Arts in Information Systems Technology, Bachelor of Science in Information Systems Technology, Bachelor of Science in Information Systems Technology - General, more...
  • Degrees: Associate, Bachelor

Get Matched to the Right IT, Computer Science, Cybersecurity, Software and Application Development, Web Design or Technology Management Degree Program for YOU.

  • Programs:
  • Degrees:
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs:
  • Degrees:
Platt College
Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs:
  • Degrees:

Change the World with American University

Be a part of something bigger than yourself.

  • Programs:
  • Degrees:
Matching School Ads

Additional Career Stories for Computer Systems Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Systems Managers, including:

Back to Top