dcsimg

Career Story: Manager Of Information Technology At A Software Company

Manager Of Information Technology At A Software Company

Job Title: Manager Of Information Technology

Type of Company: My company makes a suite of software to monitor virtualized computer environments.

Education: BS, Athletic Training, Springfield College •• MS, Computer Information Services, Boston University

Previous Experience: I was a systems administrator at a couple of high tech companies.

Job Tasks: My role as the IT manager of a small company means I pretty much do everything related to maintaining the computer and network systems for my company. I also oversee the budget and purchasing for our technology expenses: new servers, computers, and network equipment. I have one employee who works for me and undertakes projects under my guidance and supervision.

My typical day is usually split between fixing problems that users are having -- mostly upgrading software or troubleshooting systems -- and planning and installing new technology to help the business. One recent example was installing a new wiki, which is a website where everyone in the company can add content and updates. This allows for central sharing of information and ideas. To get this done I had to select the correct server and make sure it was powerful enough to run the software. I then had to install and test the software to make sure it was what the company wants and would run without problems.

One of my other jobs is to maintain the budget for technology. This requires me to decide when to update or replace computers, servers and software. I need to review all sorts of things: internet access costs, our phone bills, and any support contracts we have to pay for. My goal is to provide the most cost-effective and efficient services. Part of this requires me to negotiate with vendors to get my company the best deal that I can.

Best and Worst Parts of the Job: I love my job because I am constantly learning. Technology changes constantly and I have to stay up-to-date and I am constantly attending special training for software and systems. I also like solving problems and my job presents me with new puzzles to tackle every day that require research and troubleshooting.

The constant learning can also be a negative; sometimes it can be overwhelming. My job is also a service job, people come to me for help. It can be frustrating helping people with the same problem for the fifth time. Sometimes you need to grin and bear it.

Job Tips: Information technology is a funny field. Although it is very technical people get into it from many different places. A college education is not strictly required, and a lot of IT folks forgo it. This will limit you in your career. There may be great entry-level jobs but you'll soon be sick of doing phone support or other low level jobs. Start by getting a degree you'll get training and experience with your first job.

Additional Thoughts: I am a generalist which means I am not an expert in any one technological discipline. There are many places to focus in my field; networking, programming, databases. In the end you have to like technology, solving problems, and learning new things.

Popular Schools offering Information Technology Administration Management Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Making the decision to earn your degree and pursue your career goals could be the best decision you ever make. Enroll at ECPI University and you’ll join a collaborative and fostering learning environment, surrounded by faculty and staff who are there to support you through the entire process.

 

What Are You Waiting For?

  • Programs: IT Management - Bachelor's
  • Degrees: Bachelor

Grand Canyon University's online technology programs offer a premier educational experience designed to lead you to a career in science, technology, engineering and math.

  • Programs: M.B.A. with an Emphasis in Project Management, B.S. in Business Information Systems, B.S. in Applied Business Information Systems, more...
  • Degrees: Master, Bachelor

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: BA Project Management, BA Business Information Systems
  • Degrees: Bachelor

At Post University, we believe you shouldn’t have to put your life on hold to further your education.

  • Programs: B.S. in Management / Computer Information Systems, B.S. in Computer Information Systems
  • Degrees: Bachelor
Platt College
Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree, Web Development Programming Diploma Program
  • Degrees: Associate, Certificate

100% Online & No Standardized Testing

  • Programs: MHA: Project Management, Master of Science: Information Technology: Network Design & Security, Bachelor of Science: Information Technology: Application and Database Development, more...
  • Degrees: Master, Bachelor
UEI College
Anaheim, Bakersfield, Chula Vista, Encino, Fresno, Gardena, Ontario, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (10-Month Diploma Program)
  • Degrees: Diploma

Saint Mary's University of Minnesota's Online Master's Programs

At Saint Mary's, we take pride in offering online graduate degrees designed to complement the schedules of working adults like you. Get an affordable, convenient education from a top-ranked university that's grounded in real-world applications.

  • Programs: Master of Science in Project Management
  • Degrees: Master

The University

With over 80 years of academic achievements, Jacksonville University is a traditional, longstanding institution consistently ranked by U.S. News & World Report as one of America's best colleges.

  • Programs: Master of Science in Applied Business Analytics
  • Degrees: Master

Start the next chapter of your life with an Associate or Bachelor degree from Miller-Motte College Online Division.

  • Programs: IT Support Specialist - Associate of Applied Science
  • Degrees: Associate
Matching School Ads

Additional Career Stories for Computer Systems Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Systems Managers, including:

Back to Top