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Career Story: Project Manager And Director For A Small Technology Company

Project Manager And Director For A Small Technology Company

Job Title: Director Of A Small Technology Business

Type of Company: I work for a small but expanding media company which produces web sites for medium-to-large American companies. The company is based in South Carolina with a large group of employees in San Jose, Costa Rica.

Education: BS, Management, Troy University (Troy, Alabama) •• MS, Systems Management, University of Southern California •• Certified Six Sigma Black Belt, American Society For Quality •• PMP Certification, Project Management Institute

Previous Experience: I began my career as an officer in the Army, but since my discharge I have worked for technology companies, a not-for-profit education products company, a Fortune 500 professional services company where I was Director of Program Management and as Director of Professional Services for a Tier I financial software company.

Job Tasks: I am currently responsible for working with the sales department of my company to transition customers from sales to production. Once a salesman has sold our services to a client, I work with the client to fine-tune the work that they want us to do and then assemble a work group to do it. This can involve hiring people (in some cases), assigning people from other departments, training people and it invariably involves finding space for the team to work and equipping them with computers and phones. I then come up with work schedules and work assignments to make the job go as smoothly as possible. I continue to monitor our progress and, if need be, to resolve any problems that arise. This can include making sure that we are doing just the work that the client wants done, holding work to a quality standard that the client has specified, making sure we have enough people to do the work on time, and making sure the client pays us promptly. Sometimes this requires me to coordinate with our sales team, our accounting group, our HR team, and our company executives. The work also requires me to work with the equivalent groups in the client's company to resolve problems.

Best and Worst Parts of the Job: The best part of the job is working with new technologies on new projects. Each project is different and each client is different. The variety of client, project type, and technology means that I'm always working on something new and interesting.

The worst part of the job is moving on to another client and another project after you have established good relationships with the team and client you are currently working with. Many times you don't have a chance to see the results of the project or renew the relationships you established while completing it.

Job Tips: The first and most important thing is to be honest. Be honest with your employer, be honest with your client, and be honest with those who work with you.

Commit to whatever it takes to get the job done right, on time, and within the budget.

Practice continuous improvement based on a plan. Continually improve your education, your skills and your experience with an eye to being the best in the business.

Additional Thoughts: The job requires a broad base of experience rather than deep experience in one area. The person who's best at it needs to have some business experience, some project management experience, some technology experience, and some process development and improvement experience.

Popular Schools offering Information Technology Project Management Programs

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  • Programs: Master - Information Technology Management, BS - Project Management, Master - Project Management, more...
  • Degrees: Master, Bachelor

ECPI University

  • Programs: IT Management - Bachelor's, Cyber and Network Security - Bachelor's, Network Security - Associate's
  • Degrees: Bachelor, Associate

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Information Systems & Technology: Information Security Studies (MS), Information Technology (BS)
  • Degrees: Master, Bachelor

Syracuse University’s School of Information Studies (iSchool) - The Original Information School - is proud of its position as a leader in the field.

  • Programs: MS in Information Management
  • Degrees: Master

Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.

  • Programs: Information Systems - Bachelor, Information Systems - MSIS (Master's), Information Technology - Associate, more...
  • Degrees: Bachelor, Master, Associate

Established in 1901, the College of Engineering and Computer Science has built a vibrant community of leaders with a reputation for responsiveness in meeting regional, national, and global needs.

  • Programs: MS in Computer Science
  • Degrees: Master
ABCO Technology
Los Angeles

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: CompTIA IT Project+ , PMP, Project Management, more...
  • Degrees: Certificate

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

  • Programs: Mini MBA Certificate/Information Technology Management, Associate of Science in Computer Information Systems, Master of Science in Information Technology /Database Administration, more...
  • Degrees: Certificate, Associate, Master

You’re serious about success. With your busy schedule and the desire to move your career forward, you can earn an accredited associate, bachelors or master’s degree at a pace that works for you anywhere, anytime, 24/7.

At AIU, the Serious U, you can get started to get ahead.

  • Programs: Master's (MIT) - IT Project Management, Bachelor's (BIT) - Information Assurance and Security, Master of Science in Information Technology
  • Degrees: Master, Bachelor

Earn your graduate degree online with Northcentral University.

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