dcsimg

Career Story: Project Manager And Director For A Small Technology Company

Project Manager And Director For A Small Technology Company

Job Title: Director Of A Small Technology Business

Type of Company: I work for a small but expanding media company which produces web sites for medium-to-large American companies. The company is based in South Carolina with a large group of employees in San Jose, Costa Rica.

Education: BS, Management, Troy University (Troy, Alabama) •• MS, Systems Management, University of Southern California •• Certified Six Sigma Black Belt, American Society For Quality •• PMP Certification, Project Management Institute

Previous Experience: I began my career as an officer in the Army, but since my discharge I have worked for technology companies, a not-for-profit education products company, a Fortune 500 professional services company where I was Director of Program Management and as Director of Professional Services for a Tier I financial software company.

Job Tasks: I am currently responsible for working with the sales department of my company to transition customers from sales to production. Once a salesman has sold our services to a client, I work with the client to fine-tune the work that they want us to do and then assemble a work group to do it. This can involve hiring people (in some cases), assigning people from other departments, training people and it invariably involves finding space for the team to work and equipping them with computers and phones. I then come up with work schedules and work assignments to make the job go as smoothly as possible. I continue to monitor our progress and, if need be, to resolve any problems that arise. This can include making sure that we are doing just the work that the client wants done, holding work to a quality standard that the client has specified, making sure we have enough people to do the work on time, and making sure the client pays us promptly. Sometimes this requires me to coordinate with our sales team, our accounting group, our HR team, and our company executives. The work also requires me to work with the equivalent groups in the client's company to resolve problems.

Best and Worst Parts of the Job: The best part of the job is working with new technologies on new projects. Each project is different and each client is different. The variety of client, project type, and technology means that I'm always working on something new and interesting.

The worst part of the job is moving on to another client and another project after you have established good relationships with the team and client you are currently working with. Many times you don't have a chance to see the results of the project or renew the relationships you established while completing it.

Job Tips: The first and most important thing is to be honest. Be honest with your employer, be honest with your client, and be honest with those who work with you.

Commit to whatever it takes to get the job done right, on time, and within the budget.

Practice continuous improvement based on a plan. Continually improve your education, your skills and your experience with an eye to being the best in the business.

Additional Thoughts: The job requires a broad base of experience rather than deep experience in one area. The person who's best at it needs to have some business experience, some project management experience, some technology experience, and some process development and improvement experience.

Popular Schools offering Information Technology Project Management Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

A degree from CTU connects you to what matters most: powerful professional network, real-world professional faculty and innovative technology. Once you earn your degree you hit the ground running.

  • Programs: Doctor of Management – Technology Management (Executive Format), Doctor of Management - Project Management (Executive Format), Master of Science in Management - Project Management, more...
  • Degrees: Doctorate, Master, Bachelor
  • Programs: Master - Information Technology Management, BS - Project Management, Master - Project Management, more...
  • Degrees: Master, Bachelor, Certificate

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

  • Programs: Mini MBA Certificate/Information Technology Management, Associate of Science in Computer Information Systems, Master of Science in Information Technology /Database Administration, more...
  • Degrees: Certificate, Associate, Master

Making the decision to earn your degree and pursue your career goals could be the best decision you ever make. Enroll at ECPI University and you’ll join a collaborative and fostering learning environment, surrounded by faculty and staff who are there to support you through the entire process.

 

  • Programs: IT Management - Bachelor's, Cyber and Network Security - Bachelor's, Network Security - Associate's
  • Degrees: Bachelor, Associate
ABCO Technology
Los Angeles

ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.

  • Programs: CompTIA IT Project+ , PMP, Project Management, more...
  • Degrees: Certificate

Saint Mary's University of Minnesota's Online Master's Programs

At Saint Mary's, we take pride in offering online graduate degrees designed to complement the schedules of working adults like you. Get an affordable, convenient education from a top-ranked university that's grounded in real-world applications.

  • Programs: Master of Science in Project Management
  • Degrees: Master

Earn your graduate degree online with Northcentral University.

  • Programs:
  • Degrees:

Syracuse University’s School of Information Studies offers an online MS in Information Management preparing students to design and manage mission-critical information technologies within organizations.

  • Programs: MS in Information Management
  • Degrees: Master
UEI College
Bakersfield, El Monte, Encino, Fresno, Gardena, Ontario, Riverside, San Marcos, Stockton

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

  • Programs: Computer Systems Technician (8-Month Diploma Program)
  • Degrees: Diploma
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Information Technology Associate's Degree
  • Degrees: Associate
Matching School Ads

Additional Career Stories for Computer Systems Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Computer Systems Managers, including:

Back to Top
SPEAK TO AN ADVISOR 1.844.285.6104