Job Title: Project Manager
Type of Company: I work for a property casualty insurance company.
Education: BS, Business Administration, University of New Hampshire Certificates in Project Management & Insurance
Previous Experience: I worked as a manager, a director and a business analyst at other insurance companies.
Job Tasks: I am responsible for making sure that there is a plan in place for large projects. We break down a goal into tasks. For example we may want to change the insurance policy to offer more coverage. The tasks will include changing the policy language, changing computer programs to sell the coverage and pay the claims. We have to be able to price the coverage and report the information to the state. Once we have the tasks, we figure out how long each will take and who is responsible. We need to know what has to be finished before the next thing can start and what can be done at the same time.
As a project manager, I make sure everyone works together to understand the list of tasks, when they are due and how other people depend on each task. Then I make sure folks get things done on time.
Depending on the size of the projects, I may be managing 5-10 projects at the same time.
Best and Worst Parts of the Job: I like working with a lot of different people and things. Each project is a little bit different. I like getting things organized so that other people can understand what they need to do to help accomplish the goal. I work in a great company and a lot of people thank me for what I do.
The job is tough because so many things can change. So even if we plan to have something done on a given day, the program might not work. Or someone makes a mistake that means we have to do things again. It can be frustrating that things change in the middle. Another important part is making sure everyone communicates. Sometimes people forget to tell you that they made a change or they are afraid to tell you something is late. That affects the plan and a lot of other people.
1. Take classes to understand how to do the work. 2) Ask a lot of questions when you are in meetings. 3) Be clear about expectations, roles and goals. Write it out. Get people to read it and agree to it. 4) Admit any project mistakes quickly, then get the team to work together to fix them.
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