Job Title: Quality Assurance Manager
Type of Company: My company is a private financial institution offering brokerage services, retirement accounts, human resource solutions, and other financial services.
Education: BS, Operations Management, Boston College
Previous Experience: I started in a market data application support role at a financial firm as an intern and have remained at the company ever since - going on 9 years here. I have moved within the company from a support role to a business/systems analyst role for a compliance trading system we were building. Now I manage the quality assurance process.
Job Tasks: My typical day includes testing software that has been released to a QA (quality assurance) systems environment. I create and execute test cases (or user scenarios) to make sure they are working as they're supposed to. The software, if it passes, can move to another environment where the business can validate similar uses. If those are approved and no issues are found, this software is released and used in 'production' by the business users who asked for the product to begin with. Not only do I conduct and plan the testing, but I support the it and help with any production issues.
My particular software system tests if a trade made on the trading floor for our financial products meets the SEC regulations and internal company regulations. So on a daily basis I am challenged by new financial terms, and calculations so that I can understand and validate the system properly. The financial industry is always changing, so we are constantly being asked to add more features to the system and continuously improve it.
Best and Worst Parts of the Job: The best part of my job is that I am constantly challenged by new requirements for the system. The financial industry is always changing and requiring more monitoring of activities.
The worst part is some of the test case preparation (writing test steps). These can be tedious, but it is very important to the overall test process for accuracy and accountability that we have done our job sufficiently.
Job Tips: For my particular area, any finance courses are helpful and relevant. Project planning experience is valuable, since you see projects from beginning to end and can provide insight throughout the process from a testing perspective (e.g. how are you going to test XYZ?) I'd also suggest taking some software development lifecycle related courses to understand how companies build software today.
Additional Thoughts: The complexity of the system that we work on surprises me daily and the amount of new regulations that are always coming up. I know there will always be a new challenge out there.
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
100% Online & No Standardized Testing
San Joaquin Valley College - A Private Junior College.
Prepare for an exciting new career at the Milan Institute.
Do you have entrepreneurial visions to advance your career in the business world? Learn about the options available at GCU.
The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.
Earn your graduate degree online with Northcentral University.
ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.
Change the World with American University
Be a part of something bigger than yourself.
Saint Mary's University of Minnesota's Online Master's Programs
At Saint Mary's, we take pride in offering online graduate degrees designed to complement the schedules of working adults like you. Get an affordable, convenient education from a top-ranked university that's grounded in real-world applications.
Colorado State University-Global Campus
Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Computer Systems Managers, including: