Job Title: Quality Assurance Manager
Type of Company: My company is a private financial institution offering brokerage services, retirement accounts, human resource solutions, and other financial services.
Education: BS, Operations Management, Boston College
Previous Experience: I started in a market data application support role at a financial firm as an intern and have remained at the company ever since - going on 9 years here. I have moved within the company from a support role to a business/systems analyst role for a compliance trading system we were building. Now I manage the quality assurance process.
Job Tasks: My typical day includes testing software that has been released to a QA (quality assurance) systems environment. I create and execute test cases (or user scenarios) to make sure they are working as they're supposed to. The software, if it passes, can move to another environment where the business can validate similar uses. If those are approved and no issues are found, this software is released and used in 'production' by the business users who asked for the product to begin with. Not only do I conduct and plan the testing, but I support the it and help with any production issues.
My particular software system tests if a trade made on the trading floor for our financial products meets the SEC regulations and internal company regulations. So on a daily basis I am challenged by new financial terms, and calculations so that I can understand and validate the system properly. The financial industry is always changing, so we are constantly being asked to add more features to the system and continuously improve it.
Best and Worst Parts of the Job: The best part of my job is that I am constantly challenged by new requirements for the system. The financial industry is always changing and requiring more monitoring of activities.
The worst part is some of the test case preparation (writing test steps). These can be tedious, but it is very important to the overall test process for accuracy and accountability that we have done our job sufficiently.
Job Tips: For my particular area, any finance courses are helpful and relevant. Project planning experience is valuable, since you see projects from beginning to end and can provide insight throughout the process from a testing perspective (e.g. how are you going to test XYZ?) I'd also suggest taking some software development lifecycle related courses to understand how companies build software today.
Additional Thoughts: The complexity of the system that we work on surprises me daily and the amount of new regulations that are always coming up. I know there will always be a new challenge out there.
These schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).
Request info from multiple schools, by clicking the Request Info links.
A degree from CTU connects you to what matters most: powerful professional network, real-world professional faculty and innovative technology. Once you earn your degree you hit the ground running.
You've found Ashford University, where school comes to you. Earn your bachelor's or master's degree online.
With an education from an Art Institutes school, imagine what you could create.
San Joaquin Valley College - A Private Junior College.
The University of California, Riverside
Transforming Engineers into Leaders
If you’re seeking to elevate your technical expertise and take on leadership roles in today’s global workplace, the UC Riverside online Master of Science in Engineering can deliver the highly calibrated balance of scientific and business knowledge to help you reach your goals.
Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.
Become the leader you know you can be. The Forbes School of Business & TechnologyÒat Ashford University
Earn your graduate degree online with Northcentral University.
ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Computer Systems Managers, including: