Job Title: Claims Representative
Type of Company: The Federal government.
Education: high school diploma
Previous Experience: This is the only job I've ever had.
Job Tasks: I am a claims representative for the Social Security Administration and have been for 29 years. I take and process retirement and disability claims. I do a lot of work on the computer, answer phones, work at the reception desk, process claims for Social Security cards and process a lot of post-entitlement work. I have been with the government since I was 18 years old. Most people coming into the job I have now are fresh out of college. The job requires approximately 3-4 months of training once you land it. However, I have attained the position that I have now due to time and experience. My job is not for everyone. It is sometimes very tedious and boring. It is very stressful to deal with a lot of the people who come into the office. We deal a lot with mentally and physically disabled people, the homeless and elderly, and people who have just lost a spouse.
Best and Worst Parts of the Job: The worst part is my boss. He is about 15 years younger than I am and not the nicest person in the world. I have had numerous managers over the years and have never had any problems, so I guess it just depends on who is running the show.
The best part of the job is the satisfaction you get knowing you really helped someone in need. There is a lot of pride in the work I do and in knowing that you can really make a difference in someone's life and financial stability.
Job Tips: Working for the Federal government is a tricky career. There is not a lot of room for advancement and once you attain your top level, you do not ever get any raises. You kinda max out on your pay scale. This is not what it is like in the private sector where there is usually always a raise. We do not get bonuses either. The best part is, though, you are very rarely laid off and in this economy that's a very good thing.
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.
Ready to earn your business degree?
As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.
Abilene Christian University is a national leader in Christian higher education and a place where students, faculty, staff and alumni make a real difference in the world.
UNC Kenan-Flagler is one of the world's top-ranked business schools. At UNC Kenan-Flagler, you develop the skills that make you a highly effective leader and prepare you for long-term career success. The strength of the UNC Kenan-Flagler MBA degree comes from a school culture in which members live the business school's core values of excellence, leadership, teamwork, integrity and community.
Regent University prepares students with the knowledge to excel and the faith to live with purpose.
The Secret to Getting Ahead is Getting Started
50 Years of Excellence In Education
100% Online & No Standardized Testing
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Customer Service Representatives, including: