Job Title: Ocean Import/Export Expeditor
Type of Company: Large freight forwarding company (company moves freight via air and ocean all over the world).
Education: BA, French, University of Connecticut
Previous Experience: I was in the wine importing business and steel importing businesses formerly.
Job Tasks: I prepare shipment files for the ocean freight broker in the ocean import department of our company, then answer any emails that have come in over night for either import or export shipments. Files have to be passed to the broker in the department for the customs clearance that is done 4-5 days before arrival of the vessel. I also send delivery orders to shipping lines and truckers so containers and less than container loads can be delivered.
I gather export documents that I have received from export customers and send the information to our booking department. When shipments have been booked, I send the shipping and container loading information to the customer. I call warehouses to check on availability of freight and contact truckers to have them pick the freight up. I also contact customers with delivery date information, prepare billing sheets for invoicing and do the data entry for invoicing and send out invoices.
I go through folders for a key account and make sure billing is done or the folder is passed on to the broker for clearance. If the folder isn't ready, I have to gather the documents and let the origin offices know if the paperwork is not in order. I pass trucker's invoices in to the accounts payable department, I check with shipping lines for releases of freight so that truckers can go in to pick them up, I prepare FedEx envelopes with checks to shipping lines, truck lines, warehouses, etc. And I make sure files are filled out and ready for filing away.
Best and Worst Parts of the Job: Best part of the job is when a customer expresses satisfaction for a job that I have done well. It gives me satisfaction to do a quote and get a customer to try our services for export.
The worst part of the job is having to tell a customer that an urgent shipment will not make it to their company on time. Also there are time crunches that make fitting in all duties difficult, especially at the end of the month.
Job Tips: There is no real schooling for this job. If it interests you, get a job at a freight forwarder at an entry level. This will entail a lot of clerical work, so be prepared.
It would help to have good telephone skills as you have to speak with customers, brokers, truckers and shipping lines on a daily basis.
You need to like working with people as the atmosphere can get tense and to have a lot of patience in dealing with different personalities.
Additional Thoughts: is
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
Congratulations! Your interest in Independence University is an important first step toward changing your life. A career-focused degree is the key to a career with a potentially higher income, better benefits, and more satisfaction.
San Joaquin Valley College - A Private Junior College.
Earn your graduate degree online with Northcentral University.
For over 35 years, Keiser University has maintained a practical, hands-on approach to career education to help our students achieve their personal and professional goals.
Saint Mary's University of Minnesota's Online Master's Programs
At Saint Mary's, we take pride in offering online graduate degrees designed to complement the schedules of working adults like you. Get an affordable, convenient education from a top-ranked university that's grounded in real-world applications.
#1 Best Online College
Northern Arizona University understands the need for flexibility in your learning journey.
You can advance your career with a degree from Charter College Online.
Get hands-on training with Brookline College. We offer diploma and degree programs in the areas of health care, business, nursing, criminal justice, paralegal, and computer security.
Pursue your education at Ohio Christian University.
Welcome to Argosy University
Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges: College of Behavioral Sciences, Graduate School of Business and Management, College of Education, College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Customer Service Representatives, including: