Career Story: Technical Solutions Architect For A Computer Hardware Manufacturer

Technical Solutions Architect For A Computer Hardware Manufacturer

Job Title: Technical Solution Architect

Type of Company: I work for a large manufacturer of computer hardware and software that also provides technical and business services.

Education: BS, Electrical Engineering, Cornell University

Previous Experience: I started as a technical support engineer for a start-up company in 1993, moved into technical sales and technical services and finally into technical services management. The start-up was acquired in 2006 and the company that acquired it was swallowed up in 2008. With the newest acquirer, I had many career opportunities and moved into my current role.

Job Tasks: My main responsibility is working face-to-face with customers, listening to the business challenges they face, and providing leadership and guidance on ways to make improvements. Another important part of my job is to advise customers on metrics to track so they can measure the improvements they are realizing and further fine-tune them by making adjustments to processes, tools, and infrastructure.

Most of the customers I work with are developing embedded systems. An embedded system typically involves many dedicated networked computers, and some common examples are cars, trains, airplanes, assembly lines, industrial HVAC systems, and many medical devices.

As embedded systems have become more complex and pervasive, there is a growing need to deploy new design and testing techniques to ensure products work properly and safely. I provide guidance to customers to help them improve their design and testing techniques.

While most of my time is spent providing guidance, I also do work with a sales team to close new business by completing proofs of concept for customers.

Best and Worst Parts of the Job: The best parts of the job are working with people and getting to learn about how many things work. I have worked with engineers developing fighter jets, commercial airplanes, satellites, spacecraft, tanks, cars, trucks, intelligent highway systems, communications devices and medical devices. I also enjoy the opportunity to travel to many different places, both here and abroad.

The worst part of the job is having to spend so much time away from my family.

Job Tips: The most important skill for my job is being able to listen to people, understand what they are saying, and effectively communicate the value and importance of making improvements. But being able to learn quickly and grasp the basics of complex technological problems with minimal training is also important. While many of the technical challenges I see are similar at a high level, the details are industry- and company-specific, and the difference between making a customer successful or failing miserably is the ability to 'speak their language' and present ideas in ways they easily understand.

Popular Schools offering Electrical Engineering Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads
Brightwood College

About Brightwood College

Brightwood College offers accelerated programs that combine flexible schedules and professional instruction to create a rewarding learning experience for individuals focused on gaining the skills for specific careers. Brightwood College is owned and operated by Education Corporation of America.

  • Programs: Electrical Technician
  • Degrees: Diploma

San Joaquin Valley College - A Private Junior College.

  • Programs: Certificate - Electrical Technology
  • Degrees: Certificate

Grantham University's 100% accredited online degrees are convenient, portable and designed so you can fit education into your life instead of arranging life around your education.

  • Programs: Bachelor of Science in Electronics Engineering Technology, Bachelor of Science in Engineering Management Technology, Associate of Arts in Engineering Management Technology
  • Degrees: Bachelor, Associate
The Art Institutes system of schools
North Hollywood, Santa Ana

With an education from an Art Institutes school, imagine what you could create.

  • Programs: Industrial Design (BS)
  • Degrees: Bachelor

You can get started on a new career with Institute of Technology.

For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure

  • Programs: Industrial Maintenance and Automated Technology
  • Degrees: Certificate
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Electrical Engineers, including:

Back to Top