Job Title: Field Service Engineer
Type of Company: My company creates, installs and services the weapons and computer systems found aboard Destroyer class ships for the Navy.
Education: BS, Accounting, Strayer University (online)
Previous Experience: I was enlisted in the United States Navy, as a Fire Controlman, for ten years prior to accepting the position as a Field Service Engineer. The experience that I garnered, working on computers and weapons systems, led me directly to my current position.
Job Tasks: My responsibilities and duties include performing preventive maintenance on the computer systems on each ship. During the preventive maintenance we also run a plethora of diagnostic tests to ensure that all the equipment is operating as it should. If it is, we put it through a battery of more intrusive tests, but when it's not, we troubleshoot the problem to find the faulty component and replace it with a new one.
My day begins when I arrive at the office at 6AM. I run through my emails and the log entries from the previous day to see if there are any pressing issues that I need to attend to right away. At 7 we hold our morning meeting where our managers let us know if there are any undisclosed issues that we need to be concerned with. After the meeting we head to the shipyard and begin our diagnostics, running tests until we either find a faulty component or lunchtime arrives. After lunch we complete our "paperwork" (online), ensuring that we keep everyone in the loop about the status of our testing. Once 3PM arrives, I head to my car and begin my journey home...unless we have further testing that needs to be completed, in which case I will work later.
Best and Worst Parts of the Job: The best part of my job is having my hands on the equipment on a daily basis and never being able to forget how to work on the gear. The fact that every day is a bit different than the one before is also pretty neat.
The worst part of my job is traveling all over the ship. I'm not as young as I used to be and its horrible on my knees.
Job Tips: Pay attention to detail at all times. Learn the operational side of computers as well as the hardware side. Work hard and play hard!
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