Job Title: Manager Of Facilities Services
Type of Company: I work for a university in Waltham, Massachusetts.
Education: BA in Accounting, Stonehill College, MM in Business, Brandeis University
Previous Experience: I started as a staff accountant in a small college environment upon graduation from college. I then moved to a larger college as a senior accountant. From that position I moved over to the facilities services department as the manager of finance and technology.
Job Tasks: I am directly responsible for the management of financial activities in trade shops. I assist the Director and Associate Director in managing budgets, staffing, events scheduling, and construction projects.
For day to day activities, I approve payments for invoices related to day to day operations of the facilities department, I create budget to actual reports for senior management, and I oversee and review the union payroll process for 125 union employees.
I supervise three employees who all answer the phones and receive information related to emergency and routine maintenance needs around campus. I am responsible for implementing policies and procedures to insure efficient functioning of the work order system.
My activities bring me into contact with all levels of people inside and outside the university. This includes students, faculty, and staff. I work closely with technology services and vendors in order to select computer, phone, and radio equipment.
It is a job that requires issues are handled professionally and as quickly as possible. Often there are emergency situations that must be handled confidentially. It is a job that requires multi-tasking and an ability to often change priorities based on what is most important at that moment. This is why I like the job because it is never boring and ever changing.
Best and Worst Parts of the Job: The best part of my job is that it is ever changing. Each day has routine responsiblities but something could arise that needs to be handled which is when the multi-tasking comes in.
The worst part of the job is dealing with supervisors and union personnel who do not take their job seriously and it is a hard environment to discipline individuals who do not follow thru on their responsiblities.
Job Tips: In order to pursue this type of career, I think the best background someone could have would be a financial degree or background. And an interest in computers and technology. Being well rounded like that allows you to learn the specific business processes over time and then apply financial knowledge to them. In the world of technology understanding how processes can be streamlined with technology is important. Be open to change and willing to take on responsibilities or tasks that might not be "yours" but in doing so you will continue to learn and grow.
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