Job Title: Industrial Sales
Type of Company: We sell industrial supplies and value-added services.
Education: BS, Clark son University
Previous Experience: I worked at a Caterpillar tractor dealership during my first year out of college, then moved to an electrical products supplier, where I've been now for twenty-two years.
Job Tasks: As a program manager, I'm in charge of fulfillment and profitability for a subset of our company's customers. My job combines inside and outside sales, and I have three direct subordinates and six support staffers who work under them. We provide quotes to customers on specific parts and program needs.
We are constantly working to accommodate the customer's production schedule and to provide kits to the factory floor on a just-in-time basis. We use warehouses and outside assemblers along with a national supply chain to meet these requirements. We also ship to customer project sites and sub-tier suppliers in the power generation market.
There are a number of daily, weekly and monthly reports that get rolled up into the total performance of our branch that I work on and manage. Sales and profit are the key metrics of our business. I address customer service and quality issues along with technical and supplier sourcing questions daily.
We try to keep our customers up-to-date on regulatory and compliance issues as well as current model equipment and parts, addressing obsolete parts and practices as they arise. We try to utilize best practices and high quality processes to make us as efficient as possible.
We handle in excess of 5000 purchase orders annually which equates to over 20,000 piece part lines and transactions on the fulfillment side. There are lots of areas where something could go wrong in the supply chain: late parts from suppliers, quality defects, drawing revision changes to the parts we have manufactured for the customer, cost inflation, deflation pressures, packaging or transportation issues with third-party carriers, internal process breakdowns and so on
All these issues make every day a bit different and action-packed.
Best and Worst Parts of the Job: The worst part of my job is uncovering failures in the supply chain that create problems for us downstream. These can include customer-created problems.
The best part of the job is successfully supporting the customer requirements and having this show up in sales and profit numbers for the branch.
1. Be willing to learn about many aspects of the job and how they relate to one another.
2. Pay attention to every class/training you take. You will almost certainly need to draw on it.
3. Be willing to immerse yourself in the work. Understand you have much to learn and be willing to make mistakes and learn how not to repeat them.
Additional Thoughts: Take technical blueprint and manufacturing process classes. Take math and science along with business classes. Be able to manage multiple tasks and meet all deadlines.
These schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).
Request info from multiple schools, by clicking the Request Info links.
Try Your Introductory Course Risk Free
The goal of earning a master’s degree should be defined by you, not by your circumstances. No matter which path you’ve chosen, a graduate degree can help you advance with your current organization, explore opportunities with a new company, or even start fresh in a new industry. When you earn your master's degree, you’re opening new opportunities for career development that can make a difference for you and your family. Through flexible class scheduling, dedicated career advisors and quality programs, NAU strives to provide a caring and supportive learning environment to ensure your success as a student.
Get your career started with training from Washington State University.
For over 35 years, Keiser University has maintained a practical, hands-on approach to career education to help our students achieve their personal and professional goals.
Founded in 1766, Rutgers, The State University of New Jersey, is a leading national public research university and the state’s preeminent, comprehensive public institution of higher learning.
The Secret to Getting Ahead is Getting Started
San Joaquin Valley College - A Private Junior College.
Since 1901, Golden Gate University (GGU) has been helping adults achieve their professional goals by providing education in accounting, law, taxation, and business-related areas.
Welcome to Argosy University
Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges: College of Behavioral Sciences, Graduate School of Business and Management, College of Education, College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.
Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about General Managers, including: