Job Title: Aesthetician
Type of Company: I work for a hair salon and day spa that provides hair, nail and skin products and services to men and women of all ages.
Education: BA, Sociology, Westfield State College (Westfield, MA) Esthetics license, New England Center for Esthetics Education
Previous Experience: I worked as an independent beauty consultant for Mary Kay products, which gave me the interest and experience in sales and in make-up and skin care products.
Job Tasks: My primary responsibility is providing skin care services to my clients: procedures that enhance the health and beauty of the skin. Skin services include professional makeup applications, waxing (or removing unwanted hair from the skin), facials (deep cleaning and refining the skin), and skin consultations (detailed discussion on the problems and possible solutions for the skin). An important part of providing a skin service is familiarizing clients with what we offer. At the start of every appointment, I make sure to ask about a customer's allergies or skin conditions and any particular concerns she may have (scarring or age spots, wrinkles, sensitivity or redness, acne, etc.) I will then prescribe a personalized regimen to deal with those concerns. I will also send the client home with product samples, so she can try them before buying the larger sizes.
In addition, when needed, I help answer the phones, cash clients out when they are finished with their services, record inventory on our products, and make orders for products we have sold. If I notice that a particular skin care product is not "moving," or not being purchased as readily as other products, I work to create an attractive special or sale on the product.
Best and Worst Parts of the Job: The best part of the job is that no two days are exactly the same. I offer a variety of services to my clients and every client's needs are different. I am a problem-solver as I prescribe products for my clients. I find it thrilling when the client feels his or her skin has improved.
The worst part of the job is that until I build a solid client base (which takes about 3 years), I still have slow days with little or no business. I am paid by commission on services and products and slow days equal low wages.
1. When you are doing your clinical training in esthetics school, take advantage of every opportunity you have. Don't be afraid to volunteer for a service you've never done yet. Better to try it in school under the guidance of a teacher than attempting it for the first time in the "real world."
2. Study product ingredients as much as possible. Clients are more apt to purchase products (and come to you for advice) when you have a good understanding of ingredients.
3. Familiarize yourself with product lines other than the ones you carry.
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