dcsimg

Career Story: Compensation Specialist For A Workman's Comp Insurer

Compensation Specialist For A Workman's Comp Insurer

Job Title: Compensation Specialist

Type of Company: My company provides workers' compensation insurance as well as employment law insurance to employers.

Education: Certificate, Paralegal Studies, New Jersey School for Paralegals. I also have my SCLA and I'm working on my AIC.

Previous Experience: After graduating, I took a job at a law firm where I worked for four years. I then accepted a position as an insurance company claims adjuster, doing third party work. Three and a half years later, the company I was adjusting for hired me as a resident compensation specialist and I have been with them in that capacity for 12 years.

Job Tasks: When an employee gets injured on the job, his employer files a report with our company, which I then proceed to investigate. First, though, I have to ensure that his policy is up-to-date. But once the investigation is truly under way, I telephone the employer and take a statement from a representative and interview witnesses. Then I call the injured worker and take a recorded statement from him. If the injury is catastrophic, I will go to the site and take pictures. Next I contact the doctors who've been treating the victim to check on causation and work capacity.

With all the investigative materials in order, it's time to make a decision. Do we pay or deny? If we pay, the process continues with the filing of appropriate forms and the disbursement of payments for lost time, specific loss and medical benefits. If the claim is denied, on the other hand, we file a "Notice of Controversy." The employee has the right to contest such a denial. If he does, we try to arrive at a compromise agreement, one that neither party's happy with but one in which we both give a little bit of ground. If mediation fails, and it sometimes does, we then go into litigation and I arrange a referral to an attorney, working with him (or her) on the discovery portion of the claim. We may come to a lump sum settlement agreement and this can require my attendance at a hearing for approval. We may also need some surveillance or a second opinion. But our principal objective is to bring the case to a swift resolution.

Best and Worst Parts of the Job: The worst part of my work is all the deadlines and the compliance forms. Maine's law is very scrupulous and its expectations are at times impossible and most definitely exhausting.

The best part is helping someone out who's in need and putting them at ease. It's bad enough that employees get injured, but if we can do our part to keep them from having to worry about money, it's very rewarding.

Job Tips: This is not a nine-to-five job. You need to expect to work long, hard hours every day and sometimes on the weekends. The work is endless and there are many times when you are needed, it seems, round the clock. You need to be able to multi-task too. Furthermore, you should not be a person who gets easily riled. These injured workers are in pain and are not always pleasant to deal with.

Additional Thoughts: The most important personal qualities to possess to do this job? You need to be patient yet aggressive, forceful but compassionate, and you need to pay attention to detail.

Popular Schools offering Human Resources Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Experience an education that helps you realize your potential in a way that fits you best. Request more information about Post University today.

  • Programs: Certificate: H.R. Management, Master of Business Administration - Multidisciplinary, Master of Business Administration (MBA), more...
  • Degrees: Certificate, Master, Bachelor

Do you have entrepreneurial visions to advance your career in the business world? Learn about the options available at GCU.

  • Programs: M.B.A.: Strategic Human Resource Management, M.B.A., B.S. in Business Administration, more...
  • Degrees: Master, Bachelor, Doctorate

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: BA Human Resources Management, MBA - Human Resources Management, MBA - Business Economics, more...
  • Degrees: Bachelor, Master

Regent University

  • Programs: Ph.D. in Organizational Leadership - Human Resource Development, Master of Arts in Organizational Leadership - HR Management, Bachelor of Science in Business - HR Management, more...
  • Degrees: Doctorate, Master, Bachelor
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Business Administration - Human Resources (BS), Business Administration - Property Management (BS), Business Administration (BS)
  • Degrees: Bachelor

Founded by the Society of Jesus in 1851, Saint Joseph's University (SJU) has been developing the minds and abilities of men and women in a challenging academic environment steeped in the enriching Jesuit tradition of cura personalis (care of the entire person).

  • Programs: MS in Strategic Human Resource Management
  • Degrees: Master

Change the World with American University

Be a part of something bigger than yourself.

  • Programs: Graduate Certificate in Human Resource Analytics and Mangement , Master of Science in Human Resource Analytics and Management
  • Degrees: Certificate, Master

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Business Administration (BBA), Business Administration (DBA), Business Administration (MBA), more...
  • Degrees: Bachelor, Doctorate, Master

Earn your graduate degree online with Northcentral University.

  • Programs: MS Organizational Leadership - Human Resources Management, Human Resources Management - PhD in Bus. Admin., Human Resources Management - D.B.A., more...
  • Degrees: Master, Doctorate, Bachelor

Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.

  • Programs: Master of Science in Human Resources, MBA - Human Resources , Master of Business Administration, more...
  • Degrees: Master
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

Back to Top