dcsimg

Career Story: Compensation Specialist For A Workman's Comp Insurer

Compensation Specialist For A Workman's Comp Insurer

Job Title: Compensation Specialist

Type of Company: My company provides workers' compensation insurance as well as employment law insurance to employers.

Education: Certificate, Paralegal Studies, New Jersey School for Paralegals. I also have my SCLA and I'm working on my AIC.

Previous Experience: After graduating, I took a job at a law firm where I worked for four years. I then accepted a position as an insurance company claims adjuster, doing third party work. Three and a half years later, the company I was adjusting for hired me as a resident compensation specialist and I have been with them in that capacity for 12 years.

Job Tasks: When an employee gets injured on the job, his employer files a report with our company, which I then proceed to investigate. First, though, I have to ensure that his policy is up-to-date. But once the investigation is truly under way, I telephone the employer and take a statement from a representative and interview witnesses. Then I call the injured worker and take a recorded statement from him. If the injury is catastrophic, I will go to the site and take pictures. Next I contact the doctors who've been treating the victim to check on causation and work capacity.

With all the investigative materials in order, it's time to make a decision. Do we pay or deny? If we pay, the process continues with the filing of appropriate forms and the disbursement of payments for lost time, specific loss and medical benefits. If the claim is denied, on the other hand, we file a "Notice of Controversy." The employee has the right to contest such a denial. If he does, we try to arrive at a compromise agreement, one that neither party's happy with but one in which we both give a little bit of ground. If mediation fails, and it sometimes does, we then go into litigation and I arrange a referral to an attorney, working with him (or her) on the discovery portion of the claim. We may come to a lump sum settlement agreement and this can require my attendance at a hearing for approval. We may also need some surveillance or a second opinion. But our principal objective is to bring the case to a swift resolution.

Best and Worst Parts of the Job: The worst part of my work is all the deadlines and the compliance forms. Maine's law is very scrupulous and its expectations are at times impossible and most definitely exhausting.

The best part is helping someone out who's in need and putting them at ease. It's bad enough that employees get injured, but if we can do our part to keep them from having to worry about money, it's very rewarding.

Job Tips: This is not a nine-to-five job. You need to expect to work long, hard hours every day and sometimes on the weekends. The work is endless and there are many times when you are needed, it seems, round the clock. You need to be able to multi-task too. Furthermore, you should not be a person who gets easily riled. These injured workers are in pain and are not always pleasant to deal with.

Additional Thoughts: The most important personal qualities to possess to do this job? You need to be patient yet aggressive, forceful but compassionate, and you need to pay attention to detail.

Popular Schools offering Human Resources Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Business Administration - Human Resources (BS), Business Administration (BS)
  • Degrees: Bachelor

Earn your graduate degree online with Northcentral University.

  • Programs: Human Resources Management - PhD in Bus. Admin., Human Resources Management - D.B.A., Human Resource Management - BBA, more...
  • Degrees: Doctorate, Bachelor, Master

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

  • Programs: Human Resource Management (MS), Business Administration - Human Resource Management (BS) (Online), Business Administration (AS) (Online), more...
  • Degrees: Master, Bachelor, Associate

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: MBA - Human Resources, Bachelor of Science: Business Administration: Communications, Bachelor of Science: Business Administration: Marketing Analytics, more...
  • Degrees: Master, Bachelor

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) recently received state approval to enroll students with little to no prior college experience. To help ensure student success, the university has created a program especially for these students who plan on starting their college experience for the first time with us.

  • Programs: BS - Human Resource Management, Graduate Certificate - Human Resource Management, Master - Human Resource Management, more...
  • Degrees: Bachelor, Certificate, Master

Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.

  • Programs: Online MS in Human Resources, Online MBA specialization in Human Resources, Online MBA specialization in Enterprise Resource Planning, more...
  • Degrees: Master

Grantham University's 100% accredited online degrees are convenient, portable and designed so you can fit education into your life instead of arranging life around your education.

  • Programs: Bachelors of Business Administration Human Resource Management, Master of Business Administration, Associate of Arts in Business Administration, more...
  • Degrees: Bachelor, Master, Associate
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Business Management
  • Degrees: Associate

Study online with University of Maryland at College Park.

  • Programs: MBA - General
  • Degrees: Master

Pursue your education at Ohio Christian University.

  • Programs: Master of Business Administration, Associate of Arts in Business - Agribusiness, Associate of Arts in Business - Business Management, more...
  • Degrees: Master, Associate, Bachelor
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

Back to Top