dcsimg

Career Story: Labor Relations Investigator For A State Agency

Labor Relations Investigator For A State Agency

Job Title: Personnel Administrator

Type of Company: I work for the state of New York at an agency that serves the developmentally disabled.

Education: BA, Creative Arts & Human Services, Russell Sage College (Troy, NY)

Previous Experience: I started working for the state of New York as a recreation therapist then was promoted to a senior recreation therapist. I wanted to work part-time so for fifteen years I was the Employee Assistance Program Coordinator. I then became an investigator. I investigated allegations of abuse against the people we serve. I then decided to use that experience in investigation to move to labor relations in the Personnel Office.

Job Tasks: I work in labor relations in the personnel office at a New York state agency that serves the developmentally disabled. I track allegations of abuse that are investigated by agency investigators. I interrogate employees against whom allegations of misconduct or incompetence have been lodged. I assist with the disciplinary process, writing pre-clearances, serving Notices of Discipline and terminating employees who don't meet our performance standards.

I also work as a liaison to the labor unions that represent the 1300 employees in our agency and ensure that the contracts are followed and the employee's rights are not violated. I review performance evaluations and counseling memos and provide training for supervisors on how to effectively counsel and evaluate employees. I monitor employee time and attendance issues and impose discipline if necessary. I attend arbitration and time-and-attendance hearings as they're convened. I am also on many committees and am required to attend meetings and report on agenda items.

I assist management in determining appropriate training or discipline for employee misconduct. I monitor employee arrests and meet with employees to determine if their arrests are related to their jobs and if any disciplinary actions need to be taken by the agency.

Best and Worst Parts of the Job: The worst part of my job is firing an employee when it is not necessarily justified. I also deal with a lot of negativity and conflict on a daily basis.

The part of my job that I enjoy the most is interviewing and interrogating employees. I enjoy talking to them about issues, investigating problems, and trying to figure out solutions to those problems.

Job Tips:
1. People find this job difficult because you have to ask people blunt and difficult questions. You do not get straight or truthful answers by beating around the bush.

2. Not everyone will like you. As a matter of fact, in this job, a lot of people won't like you.

3. You often have to do things that you may not agree with or feel comfortable about doing.

Popular Schools offering Human Resources Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Lower Tuition Cost Than Many Other Universities.  Classes Start Soon.

  • Programs: Bachelor of Arts in Human Resource Management, Bachelor of Science in Business Administration, Master of Business Administration in Management, more...
  • Degrees: Bachelor, Master, Associate

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: MBA - Human Resources, AA in Business
  • Degrees: Master, Associate
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Business Administration - Human Resources (BS), Business Administration - Property Management (BS), Business Administration (BS)
  • Degrees: Bachelor
Institute of Technology
Clovis, Modesto

You can get started on a new career with Institute of Technology.

For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure

  • Programs: Human Resource Administrator - AAS
  • Degrees: Associate
Golden Gate University
Los Angeles, San Francisco, Santa Clara

Since 1901, Golden Gate University (GGU) has been helping adults achieve their professional goals by providing education in accounting, law, taxation, and business-related areas.


  • Programs: Human Resources, Business/Management
  • Degrees: Bachelor, Master, Doctorate

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

  • Programs: Human Resource Management (MS), Business Administration - Human Resource Management (BS) (Online), Business Administration (AS) (Online), more...
  • Degrees: Master, Bachelor, Associate

Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.

  • Programs: Online MS in Human Resources, Online MBA specialization in Human Resources, Online General MBA, more...
  • Degrees: Master

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) recently received state approval to enroll students with little to no prior college experience. To help ensure student success, the university has created a program especially for these students who plan on starting their college experience for the first time with us.

  • Programs: Master - Human Resource Management, MS - Management
  • Degrees: Master

Founded in 1872, Maryville University is a four-year, private university located in west St. Louis County.

  • Programs: Online Master of Business Administration Human Resources Management Concentration, Online Master of Business Administration Management Concentration, Online Master of Business Administration Cybersecurity Concentration, more...
  • Degrees: Master

Iowa Wesleyan University is a transformational learning community whose passion is to educate, empower and inspire students to lead meaningful lives and careers.

  • Programs: Bachelor of Science in Business Administration
  • Degrees: Bachelor
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

Back to Top