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Career Story: Manager Of Millwork For A Lumber Company

Manager Of Millwork For A Lumber Company

Job Title: Vice President Millwork

Type of Company: I manage the millwork division of a lumber and millwork company.

Education: BS, Marketing, Villanova

Previous Experience: I have worked in my family's business since graduating from college.

Job Tasks: My primary responsibility is to manage the shop where millwork, windows and doors are manufactured. I am responsible for the production and distribution of the millwork, millwork designs, windows and doors. There are approximately 50 employees who work for me and there are about 10 managers who report to me regarding various issues relating to employee performance, pricing issues, equipment issues, delivery vehicle issues, and community issues. I am ultimately responsible for the production, creation, packaging and shipping of all thee work we turn out and for our customer service as well. I am also responsible for the marketing of the products our company manufactures. I constantly look for and think of new ideas and ways to implement and sell our product.

Along with the everyday duties there are personnel decisions that need to be made: hiring, firing and recruiting new employees. Health insurance and retirement plans are also decisions that I am involved with. Expanding the business has been a top priority in the past year. I spend a lot of time looking for new sites for expansion.

Best and Worst Parts of the Job: The best part of the job is the design process. I love creating new architectural designs that are used in the construction or renovation of a house. It is very rewarding to see an old mill building become a luxury apartment complex. I also enjoy the marketing of our products. It is a challenge to find new ways to sell our product and new customers to buy them. Another aspect I enjoy is finding a struggling business and turning it around and making it a busy, profitable lumber yard.

Job Tips: This job requires a lot of organization, business and math skills. I always have a tape measure attached to my hip. Products must be made to exact specifications and a change in a single component affects the entire project. I have to map out my day and prioritize the projects and issues of the day so I don't spend a lot of time on a minor issue that someone else could take care of. It is important for me to delegate the less important chores and stay focused on the largest task at hand. My customer relationships and contacts are very important and it is important that I maintain those.

Additional Thoughts: My position has evolved over the years. I started in the lumber yard and got to know everything I could about the types of lumber and the manufacturing of the various items that the company sells. I then went on the road as a representative of the company and sold the millwork. After selling for many years I decided to work in the office. I had a much better understanding of how the shop and the office should work after being outside and selling the product. For me to be successful, it was important for me to know everything about the product I was selling.

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