dcsimg

Career Story: Circulation Assistant In A Public Library

Circulation Assistant In A Public Library

Job Title: Library Circulation Assistant

Type of Company: Public Library

Education: BS, Education, UMass-Lowell

Previous Experience: I volunteered at the library. Then I took a part-time position which finally led to a full-time one.

Job Tasks: My main responsibility is to serve the patrons of our library. I check books in and out. I answer questions about their accounts. Part of my job is to oversee the collection of fines on overdue books. This is done by phone calls and mailings. Bills of over a hundred dollars are handled at times by the community police in an attempt to secure our property.

I am also responsible for compiling monthly and quarterly reports on lost and missing items, claims returned, expired holds, and items missing in transit, etc. We actually search the shelves for these to try to find them. Part of the job requires the issuing of library cards and deactivating ones that have not been used in 10 years. At times, I write training documents and do research at the request of the director.

The job also encompasses some training of new hires, troubleshooting and supervising part-timers.

After 14 years, I still enjoy working here and helping the patrons.

Best and Worst Parts of the Job: The best parts of my job are seeing the faces and listening to the responses of satisfied customers. The children are a very satisfying element of the job, especially when I'm issuing them their first library cards.

The worst part is dealing with irate patrons who won't listen and managing staffing in spite of steep budget reductions.

Job Tips: Pursue a degree in library science, since that's what you need now. Try to take courses in customer service and be proficient in computer usage.

Also you must be self-motivated, able to work independently and multi-task.

Do not expect to make a great deal of money. The career should be its own reward.

Additional Thoughts: I would again strongly urge pursuit of a degree in library science.

I think success is helped by courtesy, people skills, listening skills, problem solving, multitasking, independent work skills, ability to follow directions and especially, and above all, good customer service skills.

Popular Schools offering Library Science Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Syracuse University’s School of Information Studies (iSchool)—The Original Information School—is proud of its position as a leader in the field.

  • Programs: Master of Science in Library and Information Sciences
  • Degrees: Master

Theology Degrees Rooted in the Word of God - Find Out More Today

  • Programs: B.A. in Christian Studies with a concentration in Youth Ministry, Ed.D. in Organizational Leadership - Christian Ministry
  • Degrees: Bachelor, Doctorate

100% online degrees from Ashford University

  • Programs: BA in Health and Human Services, BA in Health and Human Services - Health Care Informatics Systems Specialization, BA in Health and Human Services - Long-Term Care Specialization
  • Degrees: Bachelor

100% Online & No Standardized Testing

  • Programs: MA: Interdisciplinary Studies, BS in Interdisciplinary Studies
  • Degrees: Master, Bachelor

Earn your Master's degree online from Norwich University.

  • Programs: Master of Arts in International Relations Online
  • Degrees: Master

SocialWork@Simmons is an innovative, online Master of Social Work program offered through the Simmons School of SocialWork, the nation’s oldest school of social work. Complete your MSW in as little as 15 months with this CSWE-accredited program. No GRE required.

  • Programs: Master of Social Work
  • Degrees: Master

Pursue your education at Ohio Christian University.

  • Programs: Associate of Arts in Interdisciplinary Studies, Bachelor of Arts in Interdisciplinary Studies
  • Degrees: Associate, Bachelor

Why Choose Widener University?

At Widener University, we proudly cultivate challenging and culturally diverse learning environments where academics, leadership, and service come first. Our curricula are connected to societal issues and challenge students to take social responsibility for their role in today's global society.

  • Programs: Masters of Social Work
  • Degrees: Master

Earn your graduate degree online with Northcentral University.

  • Programs: Gender Diversity Studies - MA in Psychology, Gender Diversity Studies - PhD of Psychology
  • Degrees: Master, Doctorate

Recognized by the U.S. News and World Report for: Best Online Programs, Bachelor’s 2017, Best Online Programs, Grad Education 2017 and Best Online Programs, Bachelor’s for Veterans 2017

  • Programs: Arabic Language & Cultures (Bachelor of Arts) - Online
  • Degrees: Bachelor
Matching School Ads
You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Librarians, including:

Back to Top