dcsimg

Career Story: Senior Business Analyst

Senior Business Analyst

Job Title: Senior Business Analyst

Education: BFA in Theatre arts, Hofstra University

Previous Experience: I worked as a user of software systems at a couple of small non-profits, but never expected to end up designing them. I didn't really have the qualifications, but I was in the right place at the right time with some appropriate skills and the willingness to try.

Job Tasks: I meet with companies who have a particular need for business process improvement - generally related to a new or redesigned software system.

Through a series of meetings and the review of client's materials, I work to help them clearly state what they currently do and then work with them to define what they would like to be doing and how a system should support that desired process. I then document how the system should work (documentation is a large percentage of my working time). Documentation generally covers who is involved, what processes are being looked at, what "systems" (can be technology based or something as simple as post-it notes on a desk) are used and how the various people, systems and information relate to each other. I try to push the visual representation of information in the documentation that I create to better communicate with the client. We confirm all of the documentation with the client, first the current state of what they are doing and then, once that is confirmed we move on to the proposed state of how things could be.

I also design the flows and interfaces for the systems. Design starts with simple sketches and can become as complicated as a working web based prototype that the client can click through. Once the system has moved into the build phase, I work as a subject matter expert for the developers as questions arise (and they always do). I am sometimes involved as a tester before the system is delivered to the client to make sure the actual system meets the defined requirements.

Best and Worst Parts of the Job: The best thing is that I get to help good companies be better at what they do. I also enjoy working as part of a team of smart people.

The worst part is that I'm at a desk way too much of the time. I'd like to be more active.

Job Tips:
1. Don't assume that the question the client is asking you to answer is even the right one.

2. Don't solve a problem in a certain way just because you've done it that way before.

3. Take the time to be a story teller for your clients. They like stories - and pictures.

Additional Thoughts: It's hard to find companies like this, but look for a place that cares more about creative thinking and honest problem solving than the right degrees and certifications.

Popular Schools offering Management Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Lower Tuition Cost Than Many Other Universities.  Classes Start Soon.

  • Programs: Bachelor of Science in Management, Master of Arts in Human Dynamics, Bachelor of Science in Business Administration, more...
  • Degrees: Bachelor, Master, Associate
National Career College
Panorama City

Choosing a school and a new career path can be a very overwhelming process.

  • Programs: Business Management and Accounting
  • Degrees: Associate

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: DBA in Project Management, AA in Business, MA: Executive Leadership, more...
  • Degrees: Doctorate, Associate, Master

A private, nonprofit, 501(c)(3) institution, Antioch University serves approximately 5,000 adult students online and at five campuses in four states. All benefit from an education immersed in our core values of inclusiveness, social justice, experiential learning, and socially engaged, global citizenship.  

  • Programs: Bachelor of Arts in Management
  • Degrees: Bachelor
  • Programs: Online Master of Business Administration
  • Degrees: Master

Study online with University of Maryland at College Park.

  • Programs: MBA - General
  • Degrees: Master

Johns Hopkins University Carey Business School has brought the philosophy of business with humanity in mind to a part time format.

  • Programs: Flexible MBA, Flexible MBA - Management
  • Degrees: Master
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Business Administration - Property Management (BS), Business Administration (BS)
  • Degrees: Bachelor

Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.

  • Programs: Online MBA specialization in Operations Management, Online MBA specialization in Enterprise Resource Planning, Online General MBA
  • Degrees: Master

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) recently received state approval to enroll students with little to no prior college experience. To help ensure student success, the university has created a program especially for these students who plan on starting their college experience for the first time with us.

  • Programs: MS - Management, MS - Organizational Leadership
  • Degrees: Master
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Management Analysts, including:

Back to Top
SPEAK TO AN ADVISOR 1.844.285.6104