Job Title: Cargo Manager
Type of Company: We are a passenger airline that carries cargo as well. We fly all over the globe.
Education: BA, Political Science and French, University of Western Ontario (London) MBA, York University (Toronto)
Previous Experience: I worked in passenger sales, marketing, new product development and customer service before moving into the cargo division.
Job Tasks: I have global responsibility for eight of United's top 20 cargo freight forwarders. I work directly with their corporate head offices as well as each of their regional headquarters in North America, Europe and Asia. I negotiate annual and quarterly sales incentives that cover both global and regional sales targets and are designed to develop a solid partnership for growth. As part of my relationship with their leadership team, I make a commitment to partner with United's local sales agents to visit and support their local sales offices worldwide. At a local freight forwarder office, I share information about United's overall financial strength, network coverage, new services and new products. I also give specific updates regarding the cargo division and answer any questions they have about United overall or the cargo division.
My travel schedule has me on the road throughout the US and the world about 60% of the time. I have a Blackberry and wireless computer connectivity that allow me to work from anywhere. During a typical day, I respond to service issues (lost/damaged freight), sales opportunities and availability and pricing issues. I also do a lot of analysis in order to provide tracking reports and performance summaries that are used to measure performance and identify additional opportunities. When traveling, I typically make 3-7 sales calls in a day and can be in a different city every day.
Best and Worst Parts of the Job: The best part of my job is meeting and working with people from all over the world. I speak five languages and enjoy being able to work with some of them in their own language.
The worst part of my job is waiting in airports for my next flight. The boarding areas are always noisy and congested.
Job Tips: Be persistent. There have been a lot of downsizing and layoffs so it can be difficult to even get an interview. If you specifically want to work in cargo, working for a freight forwarder is another way to gain experience and exposure to the right people. Some people begin in customer service or reservations and then try to move into the corporate environment. I would not advise taking this career route since you move from union to management pay structures and will never get to the pay scale you deserve. Better to get an MBA and get an internship to gain experience.
Additional Thoughts: If you do not like change, this is not the right business for you. It is a highly volatile industry that is affected by weather, health, political and economic conditions worldwide much more than most other businesses. But if you like a challenge, you will certainly find it in this industry.
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
CSU Global Campus - Management Information Systems & Business Analytics
San Joaquin Valley College - A Private Junior College.
Turn your talents into a career at nationally recognized and accredited Platt College.
Recognized by the U.S. News and World Report for: Best Online Programs, Bachelor’s 2017, Best Online Programs, Grad Education 2017 and Best Online Programs, Bachelor’s for Veterans 2017
Choosing a school and a new career path can be a very overwhelming process.
Pursue a certificate, master, or doctorate degree in Psychology at The Chicago School for Professional Psychology.
Concordia University - Portland offers several fully online 14-month Master of Education (M.Ed.) programs and a fully online Doctorate of Education (Ed.D.) program.
Welcome to Argosy University
Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges: College of Behavioral Sciences, Graduate School of Business and Management, College of Education, College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.
Pursue your education at Ohio Christian University.
You can advance your career with a degree from Charter College Online.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Managers, including: