Job Title: Community Manager, Video Community
Type of Company: Around 20 people work full time. Around 1/4 work from home.
Education: BA Media Science, University Siegen
Previous Experience: I worked for an online role playing game.
Job Tasks: My primary responsibility is to check all new videos because of copyright music to remove all videos with copyright infringement. I check the forums a few times per day to see if I can help a user.
When the message indicator of the "Support System" starts blinking, I try to reply to customers questions within a few minutes. Most problems can be solved directly without talking to another person. Problems concerning subscriptions have to be discussed with accountant.
The web page can only exist when people upload videos. I am also working on cooperation with universities, short film festivals, etc. I have to design rough outlines for brochures including text and graphics. Then I hand it to my boss before the graphic designer and PR people put everything in a useful state.
Best and Worst Parts of the Job: The best part of my job is that I can work from home. I can decide if I work in the morning or at night. I just have to make sure that the users are happy and feel pampered.
It isn't fun to delete great videos because of copyright music! Sadly we can't make exceptions because the music industry would make our life very miserable. ^^
Job Tips: GO TO SCHOOL! STUDY HARD!
It doesn't matter if you work in the game biz or at a sales rep at a computer store after school. NOBODY will hire someone who is stupid! Sure, math is boring and I wasn't that good at it but you really need to know the basics. Try not to use a calculator the whole time. Use your brain! :D
Additional Thoughts: There is one thing that everybody should realize early in their lives: "Never piss off anyone!".
There are some real jerks out there and also people you just dislike for no reason. It doesn't matter in your professional life! Get along with them. It's enough to say HI and BYE. You have to get along with them and maybe you will need them in the future. Don't ruin it just because you dislike someone.
Always believe in yourself! You can do whatever you want! Give it a try! If it doesn't work out then try something else. :)
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.
The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.
Regent University prepares students with the knowledge to excel and the faith to live with purpose.
100% Online & No Standardized Testing
Earn your graduate degree online with Northcentral University.
Welcome to Argosy University
Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges: College of Behavioral Sciences, Graduate School of Business and Management, College of Education, College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.
You can advance your career with a degree from Charter College Online.
Pursue your MBA or MSEd online.
Why Choose Widener University?
At Widener University, we proudly cultivate challenging and culturally diverse learning environments where academics, leadership, and service come first. Our curricula are connected to societal issues and challenge students to take social responsibility for their role in today's global society.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Managers, including: