dcsimg

Career Story: Community Manager Of An Online Video Community Web Site

Community Manager Of An Online Video Community Web Site

Job Title: Community Manager, Video Community

Type of Company: Around 20 people work full time. Around 1/4 work from home.

Education: BA Media Science, University Siegen

Previous Experience: I worked for an online role playing game.

Job Tasks: My primary responsibility is to check all new videos because of copyright music to remove all videos with copyright infringement. I check the forums a few times per day to see if I can help a user.

When the message indicator of the "Support System" starts blinking, I try to reply to customers questions within a few minutes. Most problems can be solved directly without talking to another person. Problems concerning subscriptions have to be discussed with accountant.

The web page can only exist when people upload videos. I am also working on cooperation with universities, short film festivals, etc. I have to design rough outlines for brochures including text and graphics. Then I hand it to my boss before the graphic designer and PR people put everything in a useful state.

Best and Worst Parts of the Job: The best part of my job is that I can work from home. I can decide if I work in the morning or at night. I just have to make sure that the users are happy and feel pampered.

It isn't fun to delete great videos because of copyright music! Sadly we can't make exceptions because the music industry would make our life very miserable. ^^

Job Tips: GO TO SCHOOL! STUDY HARD!

It doesn't matter if you work in the game biz or at a sales rep at a computer store after school. NOBODY will hire someone who is stupid! Sure, math is boring and I wasn't that good at it but you really need to know the basics. Try not to use a calculator the whole time. Use your brain! :D

Additional Thoughts: There is one thing that everybody should realize early in their lives: "Never piss off anyone!".

There are some real jerks out there and also people you just dislike for no reason. It doesn't matter in your professional life! Get along with them. It's enough to say HI and BYE. You have to get along with them and maybe you will need them in the future. Don't ruin it just because you dislike someone.

Always believe in yourself! You can do whatever you want! Give it a try! If it doesn't work out then try something else. :)

Popular Schools offering Management Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Ready to earn your business degree?

  • Programs: B.S. in Applied Management, Ed. D. in Organizational Leadership with an Emphasis in Health Care Administration, M.B.A., more...
  • Degrees: Bachelor, Doctorate, Master

100% Online & No Standardized Testing

  • Programs: MBA: Strategic Management, DBA: Strategic Management, Bachelor of Science in Business Administration: Automotive Dealership Management, more...
  • Degrees: Master, Doctorate, Bachelor

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: BA Operations Management and Analysis, MA Organizational Management - Supply Chain Management Specialization, MA Organizational Management - Public Administration Specialization, more...
  • Degrees: Bachelor, Master

Earn your Master's degree online from Norwich University.

  • Programs: Master of Business Administration Online, Master of Science in Executive Leadership
  • Degrees: Master

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

  • Programs: Bachelors in Business Management, Master of Management, MS - Organizational Leadership
  • Degrees: Bachelor, Master

Since 1977, Keiser University has provided quality student-centered, career-focused education.

  • Programs: Business Administration, BA - Management
  • Degrees: Bachelor

The University

With over 80 years of academic achievements, Jacksonville University is a traditional, longstanding institution consistently ranked by U.S. News & World Report as one of America's best colleges.

  • Programs: Master of Science in Organizational Leadership
  • Degrees: Master

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

  • Programs: Business Administration - Organizational Management (BS) (Online), Business Administration (BS) (Online), Business Administration - Customized Professional (BS) (Online)
  • Degrees: Bachelor

You can advance your career with a degree from Charter College Online.

  • Programs: Certificate - Business Office Administration
  • Degrees: Certificate

Pursue your education at Ohio Christian University.

  • Programs: Associate of Arts in Business - Business Management, Bachelor of Arts in Business - Business Management, Bachelor of Arts in Business - Organizational Leadership, more...
  • Degrees: Associate, Bachelor, Master
Matching School Ads

Additional Career Stories for Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Managers, including:

Back to Top