dcsimg

Career Story: Membership Coordinator For A Science Museum

Membership Coordinator For A Science Museum

Job Title: Membership Coordinator

Type of Company: I work for a not-for-profit foundation that raises money to support the operations of a state-owned natural science museum. We raise money primarily through annual capital campaigns, and membership in the museum. We also apply for and administer grant money to the museum.

Education: BS, Marketing, Syracuse University

Previous Experience: I have held several in-house marketing/advertising communications coordinator jobs, and most recently worked as a part-time assistant to the director of the museum where I am now the membership coordinator.

Job Tasks: Every day I enter new member information into our database. This includes biographical information such as name, address and phone number so we will have the information necessary to send supporters future solicitations for donations and membership renewals. The "gifts" (donation amounts) are also recorded in their record and the checks, cash and credit card payments are all handled by different people and are retrieved from the mail, the museum box office, or processed through a credit card billing service. These new or renewed memberships are run through a database every week that allows us to generate tax letters and thank you's with their membership cards attached for their specific level of membership. I also update the membership section of our website to reflect any changes in membership level and benefits or to reflect any special events being offered to members. Each month I use our database to create renewal letters for members whose memberships are about to expire or repeat letters to those whose memberships have already expired. The letters are changed periodically to keep up with special exhibits, and special offers being made to past members. Sometimes if a member renews by a certain date they will get a voucher for a premium (free gift) redeemable in the museum store. I do all the printing, folding and stuffing of mailings in the membership office. I also track our renewal rates and provide reports to our executive (board) committee monthly. Several times a year our staff mans a membership table during the museum's special events in an effort to generate new memberships. Annually I draft a budget of income and expenses anticipated for the coming year, for review by our director.

Best and Worst Parts of the Job: Sometimes the best part of my job, the consistency or predictability of tasks, becomes the worst part. During busy times you may get so many new memberships that you feel like you don't do anything but enter data. But on the other hand the frequency of sending out renewal notices is somewhat flexible and they can be varied to fit your schedule.

Job Tips:
1.) Be organized and plan ahead. It can be a very flexible job with a little planning.

2.) Become familiar with all aspects of your database and experiment with different ways of doing things that you may find better than the way your predecessor did them.

3.) Explore new plans for developing your membership base, and consider talking to peers in other areas of membership. If possible, read, attend seminars etc. to learn from others about membership-building.

Additional Thoughts: To be successful in this job you have to be organized and willing to adapt. You may find that approaches that were successful in the past are no longer working so you have to be willing to try new ones. You also deal with the public so you must be customer service-oriented. Attention to detail is important as you are dealing with money.

Popular Schools offering Marketing Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

CSU Global Campus - FTFYF Programs

  • Programs: BS - Marketing
  • Degrees: Bachelor

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: MS in Marketing: Sports Marketing and Media, DBA in Marketing, Master of Science in Marketing - Digital Marketing and Advertising, more...
  • Degrees: Master, Doctorate, Associate

Try Your Introductory Course Risk Free

  • Programs: Bachelor of Science in Business Administration, Master of Business Administration in Management, Associate of Arts in Business
  • Degrees: Bachelor, Master, Associate

ECPI University

  • Programs: Business Administration - Bachelor's
  • Degrees: Bachelor

Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.

  • Programs: Business Administration - Associate, Business Intelligence - MBA (Master's), Business Administration - DBA (Doctorate), more...
  • Degrees: Associate, Master, Doctorate, Bachelor

Founded in 1911, Southern Methodist University (SMU) is a nationally ranked private university with seven degree-granting schools.

  • Programs: M.S. in Data Science
  • Degrees: Master

Syracuse University’s School of Information Studies (iSchool) - The Original Information School - is proud of its position as a leader in the field.

  • Programs: MS in Information Management
  • Degrees: Master

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

  • Programs: Associate of Arts in Marketing, Bachelor of Arts in Business Administration/Marketing, MBA Marketing
  • Degrees: Associate, Bachelor, Master

For over 35 years, Keiser University has maintained a practical, hands-on approach to career education to help our students achieve their personal and professional goals. 

  • Programs: Master of Business Administration, MBA - Marketing, Master in Business Administration - Management, Doctor of Business Administration, DBA
  • Degrees: Master, Doctorate

Technology changes everything®

You’ve found Ashford University, where school comes to you

  • Programs: BA/Public Relations and Marketing, BA/Sports and Recreation Management - Marketing, MBA - Marketing, more...
  • Degrees: Bachelor, Master
Matching School Ads

Additional Career Stories for Marketing Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Marketing Managers, including:

Back to Top