dcsimg

Career Story: Medical Assistant At A Clinic

Medical Assistant At A Clinic

Job Title: Medical Support Assistant

Education: Bachelors in Allied Health Sciences

Previous Experience: I was a hospital corpsman in the Navy for 7 years. I received my bachelors and then went on to work as a case worker for the welfare department. I now assist in medical support of a local clinic.

Job Tasks: I am tasked with running five specialties (three are orthopedic, one is podiatry, and one is for women only) in the clinic. I schedule appointments through consultations from the physicians. I verify protocol has been maintained and that all criteria has been met in order for the patients to get proper care.

I oversee all information about the patient is updated and accurate. I verify and correct any changes with their contact information, geographical information, insurance information. If there are problems with continuity of care I investigate and rectify the situation. I follow up on any tests that have been ordered and schedule revisits for the patients so that they know what is going on with their care.

All of my work has an administrative aspect. There is lots of paperwork and computer data entry all day long.

There is a lot of patient contact in person and on the phones - constant communication. Good phone skills are vital as well as maintaining a good rapport with the patients in person. One important part of my job is to remember that if the patient is in the clinic it is because they are not feeling well or have a medical problem. If they are grumpy or abrupt with me I need to reflect on why they are at the clinic and dismiss any bad behavior. It is hard to do sometimes but if they think and feel that you care you can get your work done quicker. Compassion would be key.

Best and Worst Parts of the Job: The best part of my job is that I am in contact with so many people. I am very professional with my patients but they also feel comfortable with sharing parts of their lives with me. They bring goodies, photos of something important in their lives, and appreciate my work.

The worst part of my job is probably being over-tasked. During snowbird season, the clinic is at full capacity. That's a lot of people that need your undivided attention and we're understaffed.

Job Tips:
1. The saying "do unto others as you would have done unto you" is a major aspect. Put one of your family members in one of the patients shoes and see how quickly you begin to become compassionate towards the patient.

2. Good people skills and good computer skills will help with advancement.

Additional Thoughts: The medical field is stressful yet fulfilling. You get what you put into it.

Popular Schools offering Medical Assisting Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Since 1996, Southern California Health Institute has been dedicated and committed to helping students achieve their dreams by providing an exceptional education that enables them to become skilled and successful manual therapists.

  • Programs: Medical Assistant Program , Medical Billing and Coding Specialist Program, Physical Therapy Aide/Sports Rehab Program
  • Degrees: Certificate

As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs:
  • Degrees:

Since 1949, Grand Canyon University has been a premier private university in Arizona, helping students find their purpose and achieve their potential.

  • Programs: M.B.A.: Health Systems Management, B.S. in Health Sciences: Professional Development & Advanced Patient Care
  • Degrees: Master, Bachelor

Simmons’ online Master of Public Health program, MPH@Simmons, is designed to give you the real-world skills you need to address health inequity on a local, national, and global scale. The MPH@Simmons program explores the core areas of public health: epidemiology, biostatistics, health policy and health services, environmental health, and social/behavioral health. Additionally, the practice-based curriculum incorporates courses specifically designed to help you develop leadership and advocacy skills.

  • Programs: Master of Public Health
  • Degrees: Master

You've found Ashford University, where school comes to you. Earn your bachelor's or master's degree online.

  • Programs: MA/Health Care Administration, BA/Health Care Administration
  • Degrees: Master, Bachelor

Pursue a certificate, master, or doctorate degree in Psychology at The Chicago School for Professional Psychology

  • Programs: M.A. Clinical Mental Health Counseling
  • Degrees: Master
National Holistic Institute
Emeryville, Petaluma, Sacramento, San Francisco, San Jose, Santa Ana, Studio City

National Holistic Institute offers the finest massage therapy training programs in the nation. In as little as 8 months, get the skills to be a massage therapist & have a career you've always wanted.

  • Programs: Massage Therapy/Therapist
  • Degrees: Diploma

Nursing@Simmons, the innovative, online nursing degree program from Simmons School of Nursing and Health Sciences prepares Registered Nurses for the next stage of their careers.

You need to have a Bachelor’s degree and RN license to be qualified for this school.

  • Programs: MSN - Family Nurse Practitioner
  • Degrees: Master

Located in the heart of Washington, D.C. the Milken Institute School of Public Health at the George Washington University is dedicated to advancing the health of local, national and global communities.

You need to have a Bachelor’s degree to be qualified for this school.

  • Programs: Master of Public Health
  • Degrees: Master

Lower Tuition Cost Than Many Other Universities.  Classes Start Soon.

  • Programs: Master of Public Administration
  • Degrees: Master
Matching School Ads

Additional Career Stories for Medical Assistants

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Medical Assistants, including:

Back to Top