dcsimg

Career Story: Resident Coordinator Of A Homeless Shelter

Resident Coordinator Of A Homeless Shelter

Job Title: Resident Coordinator In A Shelter.

Type of Company: I work for a private non-profit agency that provides support services to the homeless and the mentally ill.

Education: BA, Education, UMass-Amherst

Previous Experience: I worked in a group home with abused and neglected children. I then worked in a group home with mentally ill adults. I then transferred to the shelter program within my company.

Job Tasks: I provide support services to individuals who suffer from long-term mental illnesses. These individuals have various debilities; some have schizophrenia, some have bipolar disorder or post traumatic stress disorder (PTSD). Others wrestle with substance abuse. Still others have had a run of bad luck and have lost their jobs and don't know how to get help. My company provides housing to people with long-term mental illness. Many residents of these programs begin at the shelter and transition to the auxiliary programs we offer.

Adults with a mental illness have difficulty doing things that the rest of us take for granted and because they have difficulty communicating with other people they're often isolated. They sometimes need support and medication. We provide services that include medication monitoring and education, symptom management, training in communication and daily living skills (how to do laundry, or go shopping; how to clean, budget, cook).

I also help the afflicted to get the services they need and connect them with Welfare, Medicaid, food stamps and psychological counseling as well as our shelters so they won't have to live on the street. Most shelters are for individuals but we also provide housing for families. People usually stay in the shelters for short periods, sometimes for a week but occasionally longer. We have people who come in and out of the shelter regularly - sometimes for breaking the rules, or for substance abuse or problems with their illnesses.

Best and Worst Parts of the Job: the best part of my job is the satisfaction I get when someone is able to move into a permanent residence after straightening out his life. Residents often appreciate the help that they receive.

Human services is a good job for the heart but not the wallet. The pay is low for human services.

Job Tips: In order to be successful in this job, you have to be accepting of people and very patient and compassionate. People who come to the shelter are often struggling with illnesses and can be dirty, hopeless and angry.

Classes in psychology and sociology are helpful. Classes that help with teaching and communication would also be a benefit.

Popular Schools offering Mental Health Counseling Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Baker College is proud to be the largest independent college in Michigan with the most focused approach to education and training available. With one of the highest graduate employment rates in the country, our mission is to help our students find meaningful employment.

  • Programs: Psychology - Bachelor
  • Degrees: Bachelor
The Chicago School of Professional Psychology
Grayslake, Irvine, Los Angeles

Pursue a certificate, master, or doctorate degree in Psychology at The Chicago School for Professional Psychology.

  • Programs: M.A. Clinical Mental Health Counseling, Psy.D. Clinical Psychology, M.A. Clinical Psychology, Marital and Family Therapy Specialization, more...
  • Degrees: Master, Doctorate

Pursue your MBA or MSEd online.

  • Programs: MSEd: Mental Health Counseling
  • Degrees: Master

Study at Wake Forest University, a university dedicated to educating the whole person since 1834.

  • Programs: Master of Arts in Counseling - Clinical Mental Health
  • Degrees: Master
Argosy University
Alameda, Los Angeles, Ontario, Orange, Phoenix, San Diego

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

  • Programs: Clinical Mental Health Counseling (MA) (Online), Clinical Psychology (PsyD), Counseling Psychology (EdD), more...
  • Degrees: Master, Doctorate

Established in 1897, Bradley University is a private, independent institution of higher learning in Peoria, Illinois. Inspired by our founder, notable philanthropist Lydia Moss Bradley, we pursue excellence in teaching, research, scholarship and service; and we celebrate leadership, integrity, diversity and collaborative learning.

  • Programs: Online Master of Arts in Counseling - Clinical Mental Health Counseling (CMHC), Online Master of Arts in Counseling - Professional School Counseling (PSC)
  • Degrees: Master

For over 35 years, Keiser University has provided student-centered, quality career education. Keiser University Online offers degree programs online to prepare students for in-demand professions.

  • Programs: Bachelor of Arts in Psychology
  • Degrees: Bachelor

One of the world's leading private research institutions, the University of Southern California (USC) was founded in 1880.

  • Programs: Online Master of Science in Applied Psychology
  • Degrees: Master

Study online with California University of Pennsylvania.

  • Programs: Sports Counseling (Certificate) - Online
  • Degrees: Certificate

Earn your graduate degree online with Northcentral University.

  • Programs: Mental Health Policy and Practice - Doctor of Philosophy in Psychology, Psychology - BA, General Psychology - PhD of Psychology
  • Degrees: Doctorate, Bachelor
Matching School Ads

Additional Career Stories for Mental Health And Substance Abuse Social Workers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Mental Health And Substance Abuse Social Workers, including:

SPEAK TO AN ADVISOR 1.844.285.6104