dcsimg

Career Story: Assistant In A Bank's Legal Department

Assistant In A Bank's Legal Department

Job Title: Legal Assistant

Type of Company: Bank

Education: BA, Business Administration, Barton's College

Previous Experience: I was a bank teller.

Job Tasks: I am a legal assistant in the corporate legal department of a bank. I provide support to our branches and other back room support areas involving lending, deposit and litigation/lawsuit questions. These questions involve verbal as well as written responses and supporting documentation.

I draft transaction-specific documentation to accommodate specific loan, deposit and litigation situations and responses. I assist in updating the bank's shelf documents for lending and deposit related transactions. I assist in the development of new products and services and the development of policies and procedures. I am often asked to review a document, a new or revised policy or procedures for my comments before it is introduced to the backroom or the branches.

I offer support to in-house and outside counsel, backroom and branch personnel with written responses for legal actions such as complaints, garnishments and levies. I offer support to in-house and outside counsel, branch and backroom staff with customer complaints. This support may include verbal and written contact with the customer or the customer's attorney or agent.

I file annual corporate reports for the bank in all of the states in which we do business.

I train new legal assistants when hired in the legal department.

Best and Worst Parts of the Job: The worst part of the job is to have a customer call with a complaint. Most complaints are unjustified and by the time the customer gets to the legal department, they are very upset.

The best part of the job is when you are able to reason with the upset customer and they appreciate the assistance you have given then and understand why we may have not been able to accommodate their request.

Job Tips: As a legal assistant, you must be able to communicate verbally and in writing to your clients accurately and in a cool and collected manner. Go back and check all written correspondence to ensure that your facts are correct and the correspondence makes sense. Have someone else read the correspondence and offer suggestions.

Popular Schools offering Paralegal Legal Assistant Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Study online with California University of Pennsylvania.

  • Programs: Jurisprudence with concentration in Legal Studies (Bachelor of Science) - Online, Legal Studies - Law & Public Policy (Master of Science) - Online, Legal Studies - Homeland Security (Master of Science) - Online, more...
  • Degrees: Bachelor, Master
Platt College
Alhambra, Anaheim, Ontario, Riverside

Turn your talents into a career at nationally recognized and accredited Platt College.

  • Programs: Paralegal Studies
  • Degrees: Associate, Bachelor

Designed with the needs of working adult students in mind, South University, Online Programs is built on the similar curriculum offered at South University's campus locations. As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Paralegal Studies (AS)
  • Degrees: Associate

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: CERT: Paralegal Studies
  • Degrees: Certificate
Matching School Ads

Additional Career Stories for Paralegals And Legal Assistants

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Paralegals And Legal Assistants, including:

SPEAK TO AN ADVISOR 1.844.285.6104